T-Mobile is the nation's supercharged Un-carrier and the fastest growing US wireless company thanks to an unwavering obsession with customer experience and breaking from tired industry norms. We've been pounding out a steady drumbeat of industry-rocking Un-carrier moves that are changing US wireless for good. Our unique story and breakout voice have been key to our success. Now, after our merger with Sprint, we are going even bigger!
We also don't do PR like the other providers. We've built brands that are bold, creative and take chances. And, we're looking for our next seriously dedicated and inventive influencer to drive our narrative and PR strategy for T-Mobile.
What you'll do in your role.
As a Senior PR Specialist, Consumer & Customer Experience, you'll own and lead PR and communication efforts around T-Mobile's industry-leading customer benefits (Netflix on Us and other streaming services, Scam Shield, Travel, Team of Experts, T-Mobile Tuesdays and more) and killer promotions. You'll build campaigns, go deep as the subject matter expert; collaborate with marketing and internal partners; develop and implement brilliant PR strategies across earned, owned and paid channels; create materials; advise executives and leadership, and land coverage in broadcast, print and online outlets. You'll do PR, work with influencers and create opportunities. You'll lean into data and insights, drive news and stories, engage with our social teams and create programs that reach consumers.
The ideal candidate will be a motivated, self-starter who can collaborate or work independently and will bring bold, break-through ideas. You'll develop sensible tailored media plans, dream up and sell in unique story concepts and attention-getting moments, develop and handle reporter relationships and tackle problems. And when we need you, you'll be willing to pinch hit on a wide variety of projects for the team and in lock-step with our agency resources.
* This position can be based out of one of our major office locations. We may also consider remote *
The experience you'll bring.
3-5 years' experience managing communications and media strategy at a PR/marketing agency or fast-paced corporate comms/PR team
Bachelor's degree in PR, Communications or a related field.
Strong communication skills, both verbal and written
In-depth knowledge of what makes news and how to manufacture coverage without hard news
Ability to partner across the company and with different teams
Understanding of social media's impact on media relations
Strong writing and editing skills
Attention to detail and commitment to accuracy
Calm under pressure amid tight deadlines
Able to have some fun while kicking tail
Understanding of consumer technology and/or wireless industry
Proficient using MS Office suite of products
Personal Characteristics
Thrives in a fast-paced culture of change and innovation; able to think on your feet and shift on a dime
Ability to work independently but know when to bring relevant and timely updates to the forefront at the right time
A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction; general ass-kicker
Works well with others whether leading or contributing to a project
Ensures productivity is maximized and quality is delivered
Excellent follow-through skills you do what you say you'll do and dot the i's
Positive interpersonal and communication skills, critical thinking, upbeat attitude, high integrity, persistence and personal initiative all are required
Ready and willing to adapt to the possibility of uncertainty, new territory and change every day
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 191858BR
Department: Corporate Communications
Travel Required: No
