Device Repair Technician
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Durham, NC, USA
Hourly
Full Time
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Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?
If you do, Batteries Plus Bulbs has aNEW & UNIQUEdevice repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.
Device Repair Technician Duties:
Repair cell phones, tablets, light fixtures and other devices as needed
Receive, pack and ship these devices
Develop written procedures and technical videos for common device repair activities
Maintain proper inventory
Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
Provide live camera-based remote support (i.e., Skype) for in-store device repairs
Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)
Device Repair TechnicianQualifications:
Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting
This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.
