As a member of SKECHERS USA, Inc's IT team, this person will be responsible for the support and enhancement of the Skechers Retail technology. The Skechers IT Project/Retail Analyst conducts analysis and manages IT and technology projects. The project/retail analyst will coordinate the project team and guide the project through completion of milestones and deliverables outlined in the plan. _ESSENTIAL JOB RESULTS_ * Coordinate team efforts across Retail, Skechers IT and Vendor resources * Facilitate task prioritization * Collaborate closely with business stakeholders and IT teams * Develop, maintain, and implement project plans * Perform scrum master duties for Retail Technology and other teams, as needed * Research initiatives and explore options for new in-store technology initiatives * Understand, document, represent requirements in both story and traditional forms * Define acceptance criteria * Analyze and improve systems monitoring and alerting * Create and schedule operational reporting * Support Aptos POS in the production environment * Act as troubleshooting resource to document and escalate issues * Provide support and end-user training, as needed * Support QA, Marketing, Merchandising and Retail Operations teams in the test environment * Test technology from front-end and back-end * Execute data distribution (dcn/json) * Write and maintain system and procedural documentation * Flexible work schedule and on-call during evenings and weekends, as needed *ADDITIONAL RESPONSIBILITIES* * Other duties as assigned. _SUPERVISORY RESPONSIBILITIES_ * / /No *JOB REQUIREMENTS* /Hard Skills:/ * Experience in Agile SDLC - scrum master experience is a plus * Experience with Microsoft SQL Server - SSRS is a plus * Experience with JIRA and Confluence, Service Now is a plus * Proficiency using Microsoft Project, Excel, PowerPoint, Word * Experience with retail systems - Aptos Store, Sales Audit and/or Aptos One * Experience with Merchandising and Allocations & Replenishment system * Experience with unique issues and needs of technology projects * Knowledge of Retail, Supply Chain, ERP, Mobile and Global Business Development is a plus /Soft Skills:/ * Must be able to lead without exerting authority * Must possess a natural curiosity about a variety of topics including a strong desire to learn about business and IT processes and culture * Self-managing with a proactive approach in all aspects of communications and overall project management skills * Proven ability to work well with technical and non-technical resources * Proven excellence in business writing skills and in taking meeting notes * Must have refined interpersonal skills and able to work with management and staff in IT and Business Units * Proven team player in difficult situations * Able to identify issues (potential or immediate), document and communicate progress against plans, taking corrective action as necessary * Demonstrated resourcefulness and creativity in solving issues, conflicts, and negotiations * Demonstrated ability to identify, describe and manage risks in a proactive manner * Self-directed and can create structure and provide direction, even in situations that lack clarity *EDUCATION AND EXPERIENCE* * Bachelor's degree in Computer Science or related field preferred * 3+ years of experience in Project coordination To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions. _PHYSICAL DEMANDS_ / /While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times. * * #LI-AB1
