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Job Description:
Manages the delivery or deployment of contracted services to customers to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded. Supports business products by collaborating with vendors, customers, and other internal support groups. Responsible for daily facility activities related to government compliance, inbound receipts, kitting, processing orders, procuring suppliers, managing inventory, staffing, facility inspections, employee engagement, development, safety, security, profitability, etc. Performs a variety of financial activities including forecasting, allocations, adjustments and creating annual business plans to meet business unit and corporate initiatives. Responsible for retaining and strengthening customer relationships which may include face to face customer service. Identifies and recommends opportunities for improving efficiency, effectiveness, and capabilities of the operation. May provide support to field stocking locations (FSL), agent locations across multiple geographies, and support the provider network. May operate powered industrial equipment.
Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.
Performs manual work that requires skills developed through formal training or work experience. Works within established procedures and guidelines. Completes assigned tasks with a moderate degree of supervision.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Company: UNITED PARCEL SERVICE
Category: Global Logistics and Dist
Requisition Number: R24033563
Location: Harrisburg,Pennsylvania
