Our client, a Global leader in customer experience management, digital engagement, and technology solutions is seeking an Inbound Customer Service Rep to join their team. As an Inbound Call Center Rep, you will be part of the Call Center supporting the Customer Service Reps. The ideal candidate will have Inbound Call Center and Inbound Customer Service which will align successfully in the organization.
Contract -- (Direct Hire)
Job Title: Remote Inbound Customer Service
Location: Training (Altamonte Springs)--- Remote after training!
Pay Range: $15.00- hourly depending on experience, $17.50 Bilingual
Availability: Full time
Monday-Sunday (5 days/8 hours shift between 8:00am-8:00pm, or 11am-11pm )
Required background
What's the Job?
Assist all customers through inbound calls, emails, and/or chats.
Communicate a variety of information to the customer.
Be an active listener and help resolve customer inquiries.
Provide a meaningful and positive experience with every customer interaction.
Learn and retain a thorough working knowledge of all existing and new products and services.
What's Needed?
A high school diploma (or equivalent).
6 months - 1 year of customer service experience.
Great communication skills, both verbal and written
The ability to be consistently ready to work and on time as scheduled.
The understanding you will be picking up your equipment and attending employee events at our state-of-the-art campus in Altamonte Springs.
What's in it for me?
Flexible schedules- work remotely after training!
Fun work environment, great experience.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroupR (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
