This position is responsible for gathering, analyzing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels. This position understands how organizations function to accomplish their purpose and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service-related initiatives.
What you'll do in your role.
Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguishes presented user requests from the underlying true needs, and distinguishes solution ideas from requests. Understands how policies, systems and processes impacts requests/projects. Shares business knowledge and understanding among business systems analysts and project stakeholders. Brokers consensus among stakeholders with conflicting needs.
Facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests.
Utilizes modeling approach to represent requirement information in graphical forms that augment textual representation.
Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management. Depends on other knowledge area BSA's in development of their work-plans.
Provides SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Reviews deliverables and provides input for other analysts. Strong understanding of all business channels.
Contributes to process improvement initiatives.
The experience you'll bring.
Experience With SharePoint.
2-4 Years: Working Experience Of Systems Analysis Experience With Understanding Strategic Business Information Systems.
Organizing
Attention To Detail
Communication
Business Systems Analysis
Business Systems Consulting
Technical Writing
Microsoft Office
Microsoft Visio
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193647BR
Department: Retail and B2B Operations
Travel Required: Yes
