Job Description
Job Summary
As the Senior Consultant, Threat Management PSOC, you will be a member of Molina Healthcare's Protection Services Operations Center, reporting to the Manager. This role will be responsible for executing and managing physical security, threat, and incident intake and management for the enterprise. This role will liaise with all employees to address security issues or incidents that arise in the field or Molina offices. Activities will ensure alignment with policies, standard and procedures in deliverables. Additionally, this person will support incident response and crisis management activities during disruptive events as needed.
Knowledge/Skills/Abilities
Supports the Protection Services Operations Center in responding to and abating workplace violence and physical threat incidents.
Rapid responses (in a remote environment) to workforce members involved in workplace violence incidents, threat events, and distressed situations.
Engages high-stress situations to ensure incident response, threat abatement, and after-care support for involved workforce members and/or company facilities.
Interviewing workforce members who have experienced threat events or distressed situations; interviewing witnesses; coordinating law enforcement / emergency responses; and preparing either comprehensive reports and case files.
Provides comprehensive intelligence on threat actors, including but not limited to comprehensive reviews of an actor's bio, court history, criminal history, and social media activity,
Serve as a law enforcement liaison on a range of responsibilities, including rapid incident response coordination and LE support requests.
Support in coordinating/scheduling close protection agents for select field and company events.
Support in developing and facilitating training on a range of workplace violence topics, including field security best practices and active shooter survival training.
May be required to work outside of normal business hours (nights, evenings, and weekends) if responding to emergencies
Perform other duties as assigned
Job Qualifications
Required Education:
Required Experience:
Required Knowledge, Skills and Abilities:
You are
Excellent report writing and case management skills.
Excellent communication and interpersonal skills.
Strong analytical and research skills.
Proficiency with Microsoft Office suite.
Ability to work under pressure.
Ability to regularly work after hours and adjust work schedule as needed during threat events.
Experience coordinating with law enforcement at a regional or national level.
Ability to deal with high stress situations.
Healthcare / HIPAA experience a strong plus.
You have a deep understanding of:
The candidate should have a strong grasp of physical security and security operations:
Access control systems
Surveillance systems
Intrusion systems
Ticketing and workflow management to ensure SLAs
Metrics, reporting and analysis
Extensive experience with Lenel, Avigilon, Envoy, and Everbridge (including VCC, Notification and SafetyConnect).
Software skills & competencies are required, as well as internet research abilities and strong communication skills. Includes: MS Office (Outlook, Word, Excel, and PowerPoint) and also preferably a familiarity with SharePoint and Visio
Excellent knowledge of physical security and security operations best practices, policies, and procedures
Strong project management skills
Familiarity with best practices and standards for physical security
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
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Pay Range: $54,373.27 - $117,808.76 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
