BCD Meetings & Events: Project Coordinator
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.
We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.
About the role: We're looking for Project Coordinator to join our dynamic team. In this role, you will work with Project Managers to develop and execute logistical tasks and responsibilities related to the planning and implementation of client programs from concept through execution. Responsible for program tactics and program registration and process management, Project Coordinators and are in a client facing, "front line" communication position, often tasked with managing escalation for client questions and requests. They also act as a resource for clients, service providers and other staff with regard to guidelines, procedures, and processes.
As a Project Coordinator you will: - Understand project services scope and takes responsibility for assisting with different aspects of project execution (including developing and executing all written components of each project, venue and speaker confirmation, registration monitoring, travel coordination, and creation of program materials). - Interface with clients and service providers; troubleshoot situations immediately and effectively. - Manage all meeting materials required for project execution, i.e. invitation customization, meeting checklists, itineraries, surveys, etc. - Data management within project management system for each project from conception through execution. - Implement programs in compliance with regulatory and client-driven guidelines. - Manage all program details in Project Managers absence to keep forward movement on projects and proactively deliver positive results.
You're good at: - Managing multiple priorities and being adaptable. You have exceptional problem-solving skills and are calm under pressure. You can work independently and be a team player. - Providing superior customer service. You go above and beyond to ensure that our customers have the best experience possible. - Extremely detail oriented projects and have excellent organizational skills. Excellent verbal and written communication skills. - Microsoft Office Suite, HTML
You might also have: - A high school degree or higher - One year of experience in a support role, preferably within the meeting planning industry.
You should know: - This role is virtual - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.
How to apply: Click 'Apply Now' to be considered.
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BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
