Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE TEAM
The Cyber Defense and Incident Response team operates within the Corporate Information Security and Privacy Organization and are a critical function within Live Nation Entertainment. We specialize in detecting and responding to adverse events within our global network and provide snap response times to mitigate the impact of potential threats.
THE ROLE
As the Manager of the Cyber Defense team, you will help provide the first layer of defense by continuously seeking way to enhance current detections by leveraging innovative automation techniques that improve detection and response times to intercept and defend against cyberattacks.
You will be the subject matter expert in all things related to threat detection and response. Learning how the adversary operates and their key objectives is imperative to protecting and defending against damage to mission critical systems. Detecting these precursors allow the team to respond quickly to reduce the risk to the organization.
You will work with a team that shares a common goal - continuously seeking ways to enhance threat detection and response by developing a robust team of SMEs that share the ownership of mission and duty to protect the global organization.
We are growing our team to provide threat detection and incident response capabilities for Live Nation Entertainment, this is an exciting time to join!
WHAT THIS ROLE WILL DO
Prepare, detect, respond and mitigate against cyber threats, protecting Live Nation Entertainment data and assets utilizing industry information security best practices
Lead a geographically dispersed team of technical detection and response analysts who are responsible for monitoring, detecting, triaging, and responding to security events and incidents in Live Nation Entertainment's 24x7 global network
Implementation of detection methodologies with a solid understanding of how to baseline network traffic and monitor for anomalous activity for early detection and mitigation
Responsible for all management activities related to the Threat Detection and Response team's operations including people management, training, and mentoring of direct reports
Leverage automation and orchestration solutions to automate repetitive tasks
Network, collaborate and engage multiple internal and external teams and subject matter experts to address cyber security issues to reduce overall organizational risk
Contribute to and support team projects and strategic initiatives, including improving current workflows and processes to mature our monitoring and response capabilities
Assist with incident response as events are escalated to include threat hunting, data collection/analysis, triage, containment, remediation and documentation
Champion process documentation and lessons learned to improve team efficiency and consistency for scalable response operations to ensure continuous improvement of internal playbooks
Develop and deliver metrics that measure the team's efficiency and effectiveness to leadership
Manage career development for team members, including training and mentoring, conducting performance reviews and exhibiting behaviors to be modeled by team members
Drive a culture of inclusiveness and team unity to deliver exceptional customer services within the team and to our partner teams
Research and stay current on the latest trends, best practices, and technology developments
Participate in on-call weekly rotations with other team members (Required)
WHAT THIS PERSON WILL BRING
8+ years of Information Technology experience
Member of a Security Operations Center (SOC)
Security Incident Response Analyst or supporting function (2 years minimum)
eDiscovery or related role performing forensic functions
2+ years of Information Security and Incident Response or similar discipline
2+ years of Linux/Unix, Mac and Windows system analysis experience
Technical Cyber Security Certification(s) required (min. 1): GCED, GCDA, GDAT etc.
BA/BS in Computer Science, Information Security, or Information Systems or equivalent related work experience
Experience working in a large enterprise and management of a wide range of security tools such as IDS/IPS (network and host), advanced anti-malware (network and endpoint), DLP, encryption, anti-virus, firewalls, identity management, NAC, etc.
Familiarity with security standards NIST Cyber Security Framework, NIST SP800-61 R2 and ISO/IEC 27035
Experience with threat modeling concepts such as threat indicators, threats actors and attack surfaces
Understanding of network architecture and security infrastructure placement
Experience with SIEM technologies (i.e. ArcSight, Splunk, Elk Stack)
In-depth technical knowledge of Windows and Unix/Linux based operating systems
Travel is at a minimum, but some domestic and international travel is required
Must be willing to be available 24x7 during weekly on-call rotations
Must be willing to work non-traditional hours which may occur over weekends and holidays in support of incidents as needed
Exceptional ability to remain calm under stress
Must be able to pass a criminal background check and a U.S. government security clearance if requested
Identification and understanding how malware and threat actors operate at a functional level as well as understanding their main objectives to reduce the potential spread and impact
Demonstrate knowledge of relevant data sources to log in the SIEM
Utilize threat detection and other tools to analyze event logs to prevent and detect adversary attacks
Experience with containment, eradication and remediation while preserving forensic artifacts for analysis
Practical level of understanding of security benchmarks and hardening of devices to reduce their attack surface both physical and cloud devices
Innovative Content Development. Develop detection rules that perform aggregate and correlated activity detections across the security stack leveraging API automation integrations
Experience with escalating and participating in small- and large-scale incident response activities to include threat hunting, containment and remediation
Technical Savvy. Must be able to design and implement dashboards, reports and queries using various query and scripting languages
Ability to reverse engineer how a network or endpoint was compromised to develop new detections to prevent future attacks of the same
Consistent and proven ability to generate well-organized notes at a high-level and ability to document timelines of events and incidents in the internal ticketing system
Strong sense of moral character, high-ethical standards, servant-leader and accountability
Very strong leadership skills with the ability to maintain team composure during times of high stress
Highly meticulous with exceptional attention to detail
Analytical and strategic mindset to overcome obstacles and solve complex problems
Have a global mind-set for working with different cultures and backgrounds
Strong organizational and time-management skills with the ability to complete tasks assigned in a timely manner
Ability to develop team projects and execute strategic initiatives to completion
Strong negotiation, influence, mediation & conflict management skills
Embraces mentorship, knowledge sharing and teaming skills
Excellent English written and verbal communication skills, additional languages is a plus
Excellent customer service skills required
Flexible and responsive to changing situations
Self-driven, self-disciplined to perform tasks and complete projects with little to no supervision with a high sense of duty
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
