Are you ready for a job you'll love? Do you love helping others?
Do you enjoy sales, customer service and making a difference in someone's day? Do you want to be part of a community of caregivers committed to helping people feel their best?
If the answer is "yes," we want you on our team at the Massage Envy, Schertz Clinic.
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with a dynamic, energizing environment where you are consistently challenged, never bored, along with training to help you grow and refine your sales and customer service skills.
PAY AND BENEFITS
We offer a healthy compensation plan that rewards your hard work
base pay of $12 -$14 an hour pending skills and experience
commission opportunities
bonus opportunities for team sales.
Insurance Benefits (restrictions apply): Health, Dental, Vision, Life, 401K
Massages/Facials at reduced rates.
JOB DESCRIPTION-Saturday availability is required
Accommodate clients/patrons by:
General reception work: knowledge of principals and processes for providing customer services, and meeting quality standards for services.
Scheduling appointments,
Outstanding phone etiquette
Help to customize services
Check out/rebooking clients/
Active listening, evaluating customer satisfaction/ problem solving.
Help clients understand the benefits of regular massage, skin care and stretch, membership sales.
WHAT ELSE THE JOB ENTAILS:
General cleaning of clinic: tidying, disinfecting/sanitize, vacuuming, mopping, dusting, trash, bathrooms, etc
Laundry- washing/drying/folding: linens, towels, etc.
Lifting: Able to lift 35lbs:
Body Positioning for shift: Being on your feet/standing/walking up to 9.5 hrs
BASIC SKILLS NEEDED
18 years of age or older.
Knowledge and structure of English language including the meaning and spelling of words, rules of composition, and grammar
Reading Comprehension, Writing
Speaking (being able to convey information effectively).
Service Orientation: actively looking for ways to help people
Social Perceptiveness: being aware of others' reactions and understanding why they react as they do.
Knowledge of basic computer skills.
Time Management, communication
As a team, we're committed to delivering an excellent experience every time and to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, offering service enhancements, and delivering an amazing experience. This includes:
Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
Promoting the value of total body care by educating clients on our services and enhancements, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:
Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services.
People of integrity.
Smart and confident.
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.
Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
Supporters of total body care.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC (-MEF-) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Job ID: 2022-179118
External Company URL: www.massageenvy.com
Street: 17460 IH 35
Street 2: Ste. 460
Post End Date: 12/15/2022
