Unit Description
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day
Sodexo is seeking a Patient Experience Manager to supportnutrition services at Deaconess Health System in Newburgh, IN, Evansville, IN, and Henderson, KY .
We're seeking a candidate with a strong passion for cultivating relationships with patients and provide great customer within the food service department. This candidate should be capable of multitasking projects and a problem solver. A background in specialized diets or call center experience is a plus.
-Full health benefits and paid time off that kick in day one
-If you are a Dietetic Intern or New Grad with an interest in Food Service or Healthcare , you are encouraged to apply now!
Is this opportunity right for you? A successful candidate will:
Have a work history demonstrating strong client engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
Round with patients, collecting detailed data regarding their experience with a goal of improvement and patient centered solutions
Serves as the liaison between support services, nursing, and other patient care leaders to enhance patient food service outcomes
Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
Work on projects as assigned by department
Proficient in computer skills
Minimum Training/Knowledge/Skills Required
Excellent verbal, written and telephone communication skills
Proven research and problem resolution skills
Must be well organized and use effective time management
Ability to work in a fast-paced team environment
Ability to work under pressure and meet critical deadlines
Excellent interpersonal skills
Must be a self-starter and be proactive
Learn more about Deaconess Health System HERE (https://www.deaconess.com/)
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 1 year experience in Service Recovery role at large hospitality or hospital environment
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Location US-IN-NEWBURGH | US-IN-EVANSVILLE | US-KY-HENDERSON
System ID 976475
Category General Management
Employment Status Full-Time
Posted Range $41700 to $63030
Company : Segment Desc HOSPITALS
On-Site
