Front Line Management Technician
Technician - Interior Repair Saratoga Springs, New York Albany, New York Latham, New York Schenectady, New York Troy, New York Clifton Park, New York
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Description
Front Line Management (FLM) Technician
Our FLM Technicians provide a premium interior reconditioning and maintenance program to auto dealerships. The technicians monitor and maintain the car, weekly, while it is on the lot to ensure that it looks it's best and is ready for test drives.
Technical Responsibilities :
Clean , dye , vac uum and groom all interior carpeting and floor mats for customer vehicle.
Remove st ains from interior vehicle components.
Apply floor and trim plastic smoothly over dry substrat e.
Ensure that all used inventory is refreshed to standards weekly
Clean mats and stripe mats
Maintain plastic (not dirty, crumbled or foggy)
Remove any trash in vehicle
Ensure that the vehicle is t est drive and delivery ready
Administrative and Other Duties :
Ensure each vehicle serviced is billed out properly using correct stock , VIN and price .
Walk and inspect used inventory, present needed services to Dealer Management .
Accurately record supplies used on each invoice to ensure accurate inventory control .
Scan and submit copy of each invoice before leaving the customers' lot .
Ask authorizing dealer manager questions around quality of work to ensure a good relationship with dealership.
Message your daily totals to your divisional leader before leaving final lot of the day .
Maintain appearance/service of company vehicle .
Maintain minimalist presence on lots (out of view as much as possible) .
Work experience :
Strong communication and interaction skills required.
Excellent organizational skills required.
Valid Driver's License and good driving record required.
Other vehicle detailing experience a plus.
