Consultant Systems/Software QA
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Key individual contributor to Quality Assurance (QA) project teams within T&O and/or lines of business. Works with project teams to ensure standard quality practices/processes are followed and/or design and execute test plans and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc. May provide guidance in the creation of standard test environments, tests plans, and test scripts. May prepares and conduct acceptance testing of new or modified applications and systems. Analyzes, designs, documents new or modified QA procedures and standards and assists in the development and implementation of QA metrics for assessing the quality of delivered applications and information systems. May modify automated testing systems and tools for procedural or standard changes. Provides training and guidance to less experience QA analysts. Provide resolution to an assortment of problems complex in scope, related to Quality Assurance projects. Typically requires 5-7 years of applicable experience.
Skills:
Agile Practices
Project Management
Quality Assurance
Test Engineering
Usability Testing
Adaptability
Attention to Detail
Innovative Thinking
Risk Management
Written Communications
Business Acumen
Collaboration
Oral Communications
Presentation Skills
Recording/Organizing Information
Line of Business Job Description:
This candidate will support the Quality Assurance team in mitigating risk across the Global Banking & Global Markets Anti-Money Laundering (GBAM AML) organization and program. The position is within Quality Assurance organization. Provide support for monthly control execution within a LOB and directly supports execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.
This role requires a strong operational risk and compliance background, Risk Framework (QA Standard) knowledge, understanding of AML requirements and testing across multiple Jurisdiction. Acts as an ambassador of the risk culture and will support testing inspections, control oversight and execution.
Responsibilities may include:
Conduct or coordinate quality Inspection reviews to ensure associate performance and control effectiveness
Execute Quality Assurance activities including control execution, case assignment, and results reporting in a timely manner
Support initiatives to enhance Quality Assurance program success
Provide support on Regulatory Exams, Internal Audits and other Monitoring & Inspection reviews
Capture data and information relevant to inspection metrics to support governance activities for dashboard reporting
Required Skills :
2 or more years in one or more of the following areas: Quality Control/Assurance Testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), Internal audit, Risk management, Process improvement, Compliance, Front line control role, or similar business control experience
Ability to critically think and problem solve when escalations arise
Strong communication abilities, organizational skills, and attention to detail
Strong research and analytical skills - Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction.
Proficient computer/software skills - Experience with Microsoft Word, Excel, Power Point, Outlook, SharePoint, etc.
Desired Skills:
ACAMS Certification
KYC/CIP/CDD knowledge or experience
Working knowledge of Risk, Quality Control/Assurance Framework
Knowledge or experience with Anti-money Laundering concepts/regulations
Previous work experience in one or more of the following areas: risk, compliance, audit, operations and/or controls
Foundational knowledge of general bank policies, specific to data and privacy
Bachelor's degree in related field or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
