Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 1,600 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT, currently ranked #51 on Engineering News-Record's list of the Top 500 Design Firms.
Position Summary
Role is to manage and maintain the accounts receivable balance for all JMT companies by reviewing outstanding balances monthly and maintaining detailed notes and next steps to work toward ultimate collection of outstanding balance. In performing this role, the Collection Specialist will work with Project Accountants, Project Managers and the Legal Department when necessary. The Collection Specialist will also coordinate collection efforts with any other staff involved in the collections process. Sponsorship is not available for this position. As a condition of employment, hire will be required to be fully vaccinated against Covid-19. Proof of vaccination will need to be submitted as part of the interview/hiring process.
Essential Functions and Responsibilities
Monitor the firm's accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer within the accounting system.
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Nonessential Functions and Responsibilities
Required SkillsRequired Experience
Qualifications Preferred
Working Conditions
Work is performed within a general office environment. Work is generally sedentary in nature but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.
Job Competencies
Adaptability
Building Relationships and Teamwork
Client Focus
Communication
Planning and Organizing/Time Management
Dependability
Results-Oriented
Job Proficiency
JMT is an Equal Opportunity Employer M/F/Disability/Vet/Sexual Orientation/Gender Identity, and we are proud to be building an inclusive and diverse workforce.
