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Job Description

Field Engineer, Gateway Ground Systems at SpaceX

Hawthorne, CA, United States

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

FIELD ENGINEER, GATEWAY GROUND STATIONS

SpaceX services a diverse range of clients and their payloads. Missions currently on our manifest support scientific research, classified national security space and commercial opportunities. As we expand our classified mission manifest, we are looking for field engineers to support our gateway systems.

As a member of our Gateway Team, you will help tackle new technical problems by driving the development of mission critical hardware for a satellite research and development program. You will respond to and solve ground station anomalies, support on-orbit operations, and run activations of new ground station sites. You will work cross-functionally with hardware test engineers, operations teams, and technicians to quickly assess hardware failures, develop solutions, and implement in-field repairs. Our ideal candidate is a self-starter and is hungry to do work that matters.

RESPONSIBILITIES:

• Responsible for the overall ground station network health and performance

• Support ongoing real-time operations and critical customer demonstrations

• Troubleshoot, perform root cause analysis, and repair antenna assets deployed to domestic and international locations

• Perform onsite activations and end-to-end testing for new ground station sites

• Develop performance monitoring systems, alerts, and software to track and troubleshoot antenna performance

• Define and implement asset management policies, maintenance plans, and procedures

• Coordinate with external suppliers/contractors for field repair service options and logistics

• Perform onsite in-field repair and investigation for complex failures and system outages

• Advise hardware design revisions to improve system performance and reliability

• Identify and maintain critical spare strategy for global fleet of antennas

BASIC QUALIFICATIONS:

• Bachelor's degree in electrical, mechanical, aerospace, or other engineering discipline

• 2+ years of experience working on mechanical, electrical, and/or systems engineering projects

PREFERRED SKILLS AND EXPERIENCE:

• Experience with design, operation, or repair of antennas, ground stations, or radio telescopes

• Experience managing maintenance planning and reliability assessment for a high-volume product or geographically widespread hardware fleet

• Knowledge of Linux command line operations

• Experience with common utility AC power and DC power distribution

• Familiarity with networking hardware and concepts including fiber optics troubleshooting and best practices

• Basic competency with SQL databases and reporting software (Tableau, Periscope, etc.)

• Ability to analyze and review operational telemetry data to monitor system performance and triage issues accordingly

• Self-starting and able to identify areas for improvement with minimal direction

• Experience working in an operations or on-call environment

• Strong project management skills, communication skills, and ability to demonstrate a high sense of urgency

ADDITIONAL REQUIREMENTS:

• Willing to travel up to 35% of the time to US or international ground station sites

• Must be willing to work extended hours, on-call rotations, and weekends as needed

• Ability to lift up to 25 lbs. unassisted

• Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, working in cramped positions in small openings, and climbing hand over hand

ITAR REQUIREMENTS:

• To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987) .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

Job Detail

• Location:
  Hawthorne, California
• Company:
  SpaceX