Title: ACCOUNTING/MAIL CLERK Location: United States-Virginia-Norfolk Other Locations: United States-Virginia-Virginia Beach Job Number: 2300034Z Job Summary: Performs a variety of clerical duties which involves the receipt and processing of checks and money orders. Performs accounting duties related to the maintenance of customer and or vendor accounts. Duties and Responsibilities : Receives all incoming mail and sorts into appropriate categories for distribution. Receives payments from customers by mail and in person. Payments may be received in cash check credit card money order etc. Prepares Listing of Cash Received LCR for all payments received through the mail prepares cash payment receipts for payments made in person. Ensures required information is contained on or with payments received. Research customer accounts to obtain information such as correct names social security number account number etc. to ensure proper posting of payments to account records. Verifies invoices for accuracy of Purchase Order etc. Responsible for generating and mailing outgoing bills to customers having unpaid balances on their accounts and or checks to vendors. Establishes and maintains control records and logs on a current basis and posts necessary information. Makes computations including extensions totals and percentages required on various accounting documents. In the event of discrepancies or inconsistencies researches files and records and attempts to resolve. Establishes and maintains various files containing correspondence reports documents etc. May type various material such as documents letters memos etc. required in the performance of above duties. Responds to and research calls from customers and or vendors and other concerned individuals concerning issues such as bill received adjustments to accounts refunds incomplete non receipt or incorrect shipments etc. Generates letters to vendors requesting shipping purchases order etc. information as necessary. Performs miscellaneous office duties such as performing routine maintenance on office machines sends faxes makes copies etc. Exercises tact good manners and courtesy when serving and assisting customers. Work under the general supervision of a designated supervisor. Performs duties independently within the framework of prescribed accounting clerical methods and procedures. Refers difficult and unusual problems to supervisor for assistance. Work is reviewed by spot-check for accuracy and compliance with instructions. May prepare bank deposits for cash checks etc. received. Performs other related duties as assigned. Qualifications: Requires a total of 2 years of experience as indicated below: GENERAL EXPERIENCE One year of experience in clerical administrative or other responsible work that enabled the applicant to gain knowledge of administrative practices and processes skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 6 months academic study above the high school level may be substituted for each 6 months of general and specialized experience. AND SPECIALIZED EXPERIENCE One 1 year of general office clerical experience which demonstrated the ability to perform general accounting clerk duties such as payment collection via cash check credit card money order etc. maintenance of customer and or vendor accounts posting verifying and reconciling accounting documents and records or related work that demonstrated the ability to perform the work of the position.
