Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
In the role of Receptionist, you will be responsible to provide office support for the Community.
Resident Relations - answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.
Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.
Answer incoming calls and greet walk in traffic in a polite professional manner
Assist potential residents by completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.
Complete discovery sales calls as needed and schedule appointments for the sales leader.
Provide back up support and assistance to the Enrichment Coordinator as needed.
Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.
General Community Paperwork - responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
Keep staff and resident records current
Other duties as assigned
High School diploma or GED
Previous experience providing office support preferred
Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
Proven customer service skills
Effective communication skills, both written and verbal
Self-starter, team player, not afraid to jump in and assist where needed
Starting at $12.00 / hour
Requisition ID: 2022-201201
External Company Name: Holiday by Atria
External Company URL: https://www.atriacareers.com
