Job Summary:
The Role
Event Services staff will work alongside all departments as a flexible position to assist in the Guest Experience at the venue.
Job Functions
Assist with ingress of guests, and controlling access to non-public areas
Assist with checking personal items as guests enter the venue
Greet guests as they enter and leave the event.
Check tickets and credentials to control access to designated areas.
Look for ways to proactively assist guests to ensure they have an enjoyable experience by answering questions, resolving complaints, giving directions, etc.
Help enforce venue policies and procedures.
Secure assigned post locations.
Partner with fellow employees at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Qualifications
High School Diploma or equivalent
Experience in customer service
Strong strategic thinking and creative problem solving skills
Excellent verbal and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
A strong-sense of teamwork
Must be available to work nights, weekends, and holidays
Position requires constant walking and standing
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
