This is a Job Description for a Senior Sales Associate - Keyholder in Tupelo, Mississippi
Summary: Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong, working together across 1,500+ pet care centers, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, eight distribution centers and two support centers.
Duties & Responsibilities:
The incumbent must be able to perform all the following duties and responsibilities with or without a reasonable accommodation. Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them. Performs all aspects of point-of-sale service, e.g., cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary. Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. Express passion about animal welfare and maintain integrity in the work area. Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits. Politely and professionally respond to inquiries regarding products, services and pricing via the telephone. Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.
Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}
: Most job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. Most of the this associate's time will be spent in direct contact with our customers.
Equal Opportunity/Affirmative Action Employer.
