Description
SAIC is seeking a Crisis, Contingency, and Emergency Support Analyst located out of Fort Meade, MD. This position directly supports the USCYBERCOM Joint Operations Center (JOC) and coordinates daily with the Battle Watch team for support requirements. This position provides mission essential coverage to support cyberspace operations 24x7x365.
Available Positions:
Shift 1: Days - Tues-Fri - 0600-1600
Shift 2: Swings - Tues - Fri - 1400-0000
Shift 3: Nights - Tues - Fri - 2300-0900
Shift 1W: Days - Sat - Tues -0600-1600
Shift 2W: Swings - Sat - Tues - 1400-0000
Shift 3W: Nights - Sat - Tues - 2300 - 0900
Responsibilities include (but not limited to):
. Operate the Automated Message Handling System (AMHS) to release and route received mission-related orders (e.g. PLANORD, OPORD, EXORD, TASKORD, etc.) as well as pertinent situational awareness general administrative (GENADMIN) message traffic;
. Support orders development as required;
. Continuously monitor and operate the Defense Red Switch Network (DRSN) phone and Enhanced Command Console (ECC) for USCYBERCOM JOC;
. Support JOC Data Transfer Agent (DTA) requirements as required;
. Coordinate with the PICO team to monitor operational status of JOC information technology systems and coordinate with support organizations to resolve trouble tickets;
. Coordinate and perform battle rhythm and episodic Skype (VMR, Polycom, etc.) conferences;
. Support the execution of USCYBERCOM's Emergency Crisis Action Plan (ECAP) and Joint Chiefs of Staff Emergency Action Procedures (EAP);
. Participate in all battle drills and battle watch staff training events;
. Support the Battle Captain in the execution of their duties.
Deliverables include (as required):
. J3 Morning Update Brief (virtual dial-in via Skype)
. Cyber Battle Captain-led conference support
. Orders Daily Rollup (Email)
. Shift turnover (Confluence)
Qualifications
Education:
- High School Diploma or equivalent. Experience:
. Establishing Video Teleconference (VTC).
. Providing support to Emergency activities providing general situational awareness of the environment.
. Performing routine and emergency actions and communications.
. Performing routine and emergency actions critical to Operations center support including voice communication, message routing, and voice and video conference configuration and operation.
. Providing maintenance, and controls of the systems that project on Knowledge Walls.
. Scheduling and Operating VTC and POLYCOM Teleconferences.
. Initiating the appropriate notification procedures to address outages / degradations per relevant checklists, SOPs that specify these procedures including submitting trouble tickets.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2314546
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
