About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
CB4, part of industry leading retail organization Gap Inc., is looking for a top talent Customer Insights Analyst to join the Insights Team in our New York office!
This is a unique opportunity to join an amazing start-up environment while backed by a Fortune 500 company. You will work on innovative new products for Gap and an array of international customers. Make a true impact breaking into the global, multi-billion-dollar retail analytics market and revolutionize the status quo by introducing pattern recognition and machine learning strategies.
At CB4, we work in a flexible hybrid model which allows the employee to choose (Work from Home/Office)
What You'll Do
In this role, you will be expected to conduct analyses which drive business change, analyze data using modern BI and statistical frameworks, and work closely with our product and R&D teams to implement new data architectures and pipelines. We have a lean team, which requires each of us to expertly manage the execution of tasks, communicate frequently at a task and strategy level, and take a hands-on approach to every aspect of our Customer Success initiatives. You must be comfortable working as part of a team and independently to accomplish our shared milestones and KPIs.
Design and implement business reports for large Fortune 500 customers
Leverage our in-house Machine Learning engine to drive increasing value for our customers
Engineer custom solutions in the following disciplines: ETL/Data Warehousing, Data architecture/BI, Data Science/Machine Learning, and Retail or Supply Chain Operations
Understand and analyze how our customers engage with our products and how it impacts their revenue over time
The Insights team and its members are often integrated into the entire retail operations process (back and front offices). As such, we're looking for individuals who have a broad knowledge and familiarity with modern analytical techniques, while also being interested in meeting face-to-face with customers.
Who You Are
Requirements
2+ years of experience as a data analyst
2+ years using SQL Databases (DDL and DML)
2+ years using Python for data analysis (e.g. Pandas, NumPy, Matplotlib, SKLearn)
A general interest in a front-office or customer facing role
Additionally, our ideal candidate will have:
1+ years of experience at a SaaS company or retail organization
1+ years of experience in a customer facing role
1+ years of experience working with BI tools (e.g. Tableau, Looker)
Self-starter, able to work successfully within a team and independently
Process-oriented: you understand that for everything to work seamlessly, it's essential for processes to be in place and to be consistent
Organized: you can move among tasks effortlessly, and enjoy a fast-paced environment
A general interest in AI, Machine Learning, and Data Science
Benefits at Gap
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five -on the clock- hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign (https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022) for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.
