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Serious ambition welcome. Come build stellar relationships with customers as you offer them T-Mobile's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.
The Account Manager, Enterprise is responsible for end-to-end account management for multiple Fortune 1000 companies in partnership with the Sr. Account Executive, Enterprise Reps. This role will reside in the field at customer locations to identify business needs by selling products and services that drive incremental sales/revenue. Handle the customer accounts by assisting with order placements, upgrades, and device management, reporting, and billing support, providing analysis and recommendations for QBRs. Provide customer device support and ongoing training.
What you'll do in your role.
Build a business plan with Sr. Account Executive, Enterprise on -land and expand- strategy to identify additional contacts and additional sales opportunities inside existing accounts.
Identify customer needs and utilize solution-based selling techniques to upsell current accounts and increase sales/revenue. Assist enterprise customers with account moves, adds, changes, and deletes.
Lead existing base of accounts with upgrades/device management, reporting and billing support and respond to client issues via email/voicemail. Partner with Sr. Account Executive, Enterprise to plan QBRs for existing clients, perform analyses, and make recommendations. Provide training on TBC and I billing sites to enterprise customers. Participate in event planning with local Marketing teams.
Interact directly with cross-functional teams and technical specialists to identify in-building coverage, customize, and write MCSA addendum and technical requirements and update TBC sites for clients.
Stay abreast of ongoing market trends and general developments to close on assigned accounts is vital.
Continuously update knowledge of wireless products, services, industry trends and the competitive dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Regular focus on improving communication and presentation skill set.
Fully utilize all sales force automation, funnel management and prospecting tools. Run sales funnel and generate sophisticated reporting on sales activities and forecasting. Ensure all internal departments have fulfilled responsibilities to bring new national customers on-board.
Supports team initiatives and creates an inclusive environment.
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
3+ years Account Management experience
2+ years Outside Sales experience
Sales prospecting
Because this position requires local travel you need a valid license, a clean driving record, and proof of insurance
Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:
Competitive base pay plus commission potential
Benefits for part-time and full-time associates
Medical, dental and vision benefits
Matching 401(k)
An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
Generous paid time-off programs
Phone service discounts
Education reimbursement
Serious growth potential for your career
Fun, fast-paced environment
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
A valid license, a clean driving record, and proof of insurance at your own cost is required
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 194346BR
Department: Business Sales
Travel Required: Yes
