Overview Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as SlurpeeR and Big BiteR. -Brain Freeze- is a 7-Eleven registered trademark for our 54-year old SlurpeeR and with over 78,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month. But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we lead At 7-Eleven we are guided by our Leadership Principles. Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an -It Can Be Done- Attitude Do the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This Opportunity Responsibilities The Total Rewards Coordinator aids with and facilitates the total rewards processes at the Store Support Center Corporate location. This role administers the executive insurance programs, expatriate program (including tax support), relocation, special bonuses, and Financial Counseling program, among others. This position resolves program related issues, in coordination with vendors, and ensures effective use of plans and positive employee relations. This role provides administrative support to the Total Rewards function, including record-keeping and file maintenance, in full alignment with the payroll function as needed. Duties/Responsibilities: Administers executive insurance programs (LTD and Life), expatriate programs (including tax support), relocation, special bonuses, and Financial Counseling program. Responsible for processing changes and terminations in these programs. Processes required documents through payroll and vendors to ensure accurate record-keeping and proper billing. Performs customer service functions by answering employee requests and questions. Assists with processing of terminations. Makes photocopies; mails, scans and emails documents; and performs other clerical functions. Files documents into appropriate employee files. Assists or prepares correspondence as requested. Prepares new-employee executive files. Processes mail. Performs other related duties as assigned. Qualifications Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of human resource principles, practices and procedures. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Education and Experience: Degree in human resources or related field and/or equivalent experience preferred. At least one year of related administration experience. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. #LI-DB1
