BCD Meetings & Events: Regional Operations Manager - Apple
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate, and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to sustainability and driving success for our customers, our business, and ourselves.
We offer a competitive salary and benefits package. Most importantly, we value our people and are committed to your success and continued growth. Learn more about us at bcdme.com/careers.
About the role: We are looking for a Regional Operations Manager to join our dynamic team. In this client facing role, you will play a pivotal role in supporting global strategy and operations initiatives in your region for a one of a kind client. If you're excited by driving program strategy, innovating a well-established meetings and events program, and optimizing service excellence, read on!
As a Regional Operations Manager you will: - Partner with Global Team Lead and client to develop business objectives for the global meetings program and manage implementation of global resource strategy. - Be a leader to regional M&E team - culture of team vs. individuals. - Consult to provide high value products and services, and service expansion in your region aligning with global goals. - Drive regional operational excellence and highest levels of customer service, foster a customer centric environment where the customer perspective is central to the activity and thinking of the department.
You're good at: - Communicating with clients. You can own the -room- and convey confidence, knowledge of best practices in events, and a professional presence at first impression and beyond. - Managing multiple priorities and being adaptable. You have exceptional problem-solving skills, are calm under pressure and are an expert at prioritizing. - Establishing long lasting, professional relationships with clients, co-workers and vendors. - Cvent, Eved, Excel, Microsoft Office Suite. - Ideal candidate possesses 3+ years of experience in the strategic management of large-scale global event strategy and operations in the technology industry.
You might also have: - A college degree from a 4- year institution. - The ability to travel regularly when regular travel resumes.
You should know: - This role is in office in Cupertino, CA - Our standard working hours are 8:30 AM -5:30 PM with an hour break. - Covid vaccination might be required for this role.
How to apply: Click 'Apply Now' to be considered.
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BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at careers@bcdtravel.com.
