The Manager, Content Management will lead a team that supports the creative development process by managing brand, campaign and partner assets. These experts of asset/media management - source assets, production media, completed projects, etc. and ensure handoff is thorough, complete, and correct, organize and store within a centralized system (DAM/server), and, ultimately, share with all marketing channels.
The ideal candidate establishes best practices, is an innovation-seeker, and - most importantly - can lead change initiatives and implement solutions that benefit teams cross-functionally, both internal and external to T-Mobile. As a member of the Content Management team (CoMa), you believe rock-solid process, rigor and cutting-edge tools/technology are critical to making creative operations workflows more streamlined and time- and cost-efficient; you must operate according to, evangelize and constantly improve this CoMa way of working.
This role requires a balance of left brain logic and analysis, with right brain creativity and intuition since you'll need to interpret ambiguous/incomplete information or break down a complex challenge into a plan of action - then coach teams towards fulfilling a common goal. While CoMa is not responsible for creating content, we are a critical partner for creative teams. You'll be expected to actively, and sometimes proactively, engage with and support teams through all phases of creative development - from kickoff to project wrap.
In addition to working with colleagues in T-Studios, you will build relationships across the T-Mobile enterprise, as well as with the external agencies and partners that support key marketing objectives and video/photo productions. This role engages with people of varied titles/roles and teams that focus on different creative outputs - from those that create television commercials to teams that are responsible for internal employee communications - so anticipate variety in what you work on day-to-day.
What you'll do in your role.
Support major launches and LOB campaigns by resourcing a team, assigning roles and responsibilities, delegating tasks and ensuring milestones/deadlines are met.
Lead and support a team of Content Managers. Mentor, empower and foster critical thinking. Help overcome hurdles to success. Seek additional resources/tools and, when necessary, present a business case/rationale.
Asset/media management expert that works with CoMa teammates, colleagues in T-Studios and across the enterprise, and agency teams to advise on content management best practices, processes and technologies.
Communications, coordination and end-user support.
Responsible for additional duties/projects assigned by business management when needed.
The experience you'll bring.
Bachelor's degree or 3-5years related experience (Film/Video Production)
3-5 Years - Proven experience managing large sets of assets across an ecosystem of tools linked to a DAM, and fulfilling asset requests in a fast-paced, deadline-driven creative environment.
3-5 Years - Developed and implemented asset/media management processes and policies; and worked to ensure compliance.
3-5 Years Well versed in the creative development process and stages of full-scale video/photo productions; and aware when asset-related milestones need to be addressed.
2-4 Years - Familiarity with Business Affairs principles - most importantly, licensing and their impact on the production and/or creative development process (i.e.- talent, location, and materials releases).
You are a lead source of information about content management and enjoy sharing that knowledge with others.
You are not satisfied with the status quo if there is a better way of doing things. Identify efficiencies to simplify and streamline creative operations processes - and lead a team to implement new solutions.
When necessary, dive-in to help teammates. Keep in mind that successes are a reflection of the whole team, and so are improvement opportunities - so it's important to have each other's backs.
An answer should rarely end with -no, we can't- - think creatively and proactively and draw-up a plan B and C.
Seek answers with minimal to no guidance. Research and identify industry trends/best practices to potentially adopt.
Travel: Rarely
At least 18 years of age.
Legally authorized to work in the United States.
High School Diploma or GED.
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 193153BR
Department: Marketing
Travel Required: No
