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Job Description:
Job Summary
This position oversees the processing of inbound and outbound parcels throughout company's East Region satellite offices. He/She conducts pre-operation checks, manages sorting, loading and dispatch operations, and performs post-operation functions. Identify, analyze, and improve existing business processes within the operation to increase efficiencies and improve both employee and customer satisfaction levels. This includes leveraging data-driven approaches to problem-solving and decision-making. Develop and monitor key performance indicators (KPIs) to measure operational effectiveness. He/She supervises hourly employees and works with outside guard services vendor.
Management Level: Supervisor
Grade Level: 20D
Compensation: Based on the grade level for this position, along with other factors considered (location and experience), the likely base range for this position is $75-78K annually + eligiblty for an annual 10% variable bonus per the management level.
Responsibilities:
Analyzes previous dispatch results to maximize service performance and streamline routes and ensures inbound and outbound packages are processed, sorted, and leave the operation securely and on time.
Provide administrative and operations support of UPS Capital Parcel Pro services and customer needs.
Drive operational excellence through process improvement, quality management, and innovation in alignment with strategic business goals.
Qualifications:
Bachelor's Degree or International equivalent - Required
People Management experience - Required
Advanced or intermediate level on Excel - Required
Working knowledge of Microsoft Word and Outlook.
Ability to lift 70 lbs./32 kgs.
Strong oral and written communication skills
Schedule:
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Company: UNITED PARCEL SERVICE
Category: Operations
Requisition Number: R24016754
Location: New York,New York
