JOB DESCRIPTION
Job Summary
Molina Healthcare Services (HCS) works with members, providers, and multidisciplinary team members to assess, facilitate, plan, and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that members progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
Job Duties
Assist with housing search and placement along with leveraging supportive services that will assist members at risk of homelessness or discharged from institutions and state centers with maintaining permanent housing and promoting self-sufficiency, including integration into the community. May work to identify other appropriate community residential options for members
Ensures proper residential authorizations are in place if applicable
Understand specific needs of the member needing resources, identify available options that are the most cost-effective, most integrated, and meet the outcomes of the members
Assists with advocacy efforts related to broad-based solutions to help reduce barriers for members to access affordable housing.
Provides a variety of office and field activities to manage and monitor a rapid re-housing/ transition-in-place program for members.
Conducts intake interviews and assesses housing barriers of members experiencing homelessness to determine the member's housing and service needs, goals, and eligibility.
Assists members with development of a strength-based, solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency.
Develops an effective, timely referral network for the member to help ensure ongoing direction and support as needed (e.g., community agencies for assistance with budget counseling and education).
Provides a resource for mediation and advocacy with landlords on the member's behalf to develop a workable plan to obtain and/or maintain housing.
Participates in housing collaborative and other housing outreach events with the purpose of expanding resource base.
Creates and maintains consistent communication channels, both verbal and written, between involved parties (e.g., tenant, landlord, referral source, collaborating agencies and public housing authorities).
Participates in the interdisciplinary care team (ICT) of members needing supportive housing services.
Provides information and referral assistance regarding available support from appropriate social service agencies and/or community programs by maintaining a housing resource guide.
Conducts proactive follow-up home visits to ensure stability and further progress towards member self-sufficiency, which may include support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of member into the community.
Maintains accurate daily log records, monthly outcome reports, and files for each client. Collects and reports program data as required.
5 - 25% local travel required.
JOB QUALIFICATIONS
REQUIRED EDUCATION :
Bachelor's Degree (or equivalent combination of education and relevant experience in lieu of degree)
REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES :
Minimum 2 years' experience working with underserved or special needs populations, with varied health, economic and educational circumstances.
Experience with affordable housing and/or related community resources and social services.
Knowledge of applicable state and federal guidelines/regulations (e.g., the Fair Housing Act and the rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973).
REQUIRED LICENSE, CERTIFICATION, ASSOCIATION :
Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
PREFERRED EDUCATION :
Bachelor's Degree in a human services or healthcare-related field.
PREFERRED EXPERIENCE :
Bilingual based on community need.
Familiarity with healthcare systems/processes, NCQA, and Interqual a plus.
Knowledge of community-specific culture.
Experience working with persons who have severe and persistent mental illness, behaviors, and/or AODA issues
Experience developing care/case management plans.
PREFERRED LICENSE, CERTIFICATION, ASSOCIATION :
Current Community Health Worker (CHW) Certification preferred (mandated in Ohio).
Medical Assistant Certification
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
