Launch Communications Technical Coordinator
Job Category: Project and Program Management
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
Join a dynamic team supporting the customer's Launch site.
Provides Project Management on Engineering tasks that support Launches
Define, collect, and implement computer engineering customer requirements for projects
Participate in discussions on component procedures and practices, and interface with other components
Identify and resolve a full range of complex computer engineering problems
May support design of complex installations and configurations of software and hardware products
May provide Hardware and Telecommunications support for Launch Program
May perform a variety of engineering analysis, software, hardware, or network development, integration, testing, and maintenance tasks for purposes of integrating hardware and software products into the customer environments or stand-alone networks.
More About the Role
Receives, tracks, and responds to problems reported by customers (e.g. problems impacting multiple users, such as a platform outage)
Communicates with customers, IT service providers, and technical components to fully understand problems
Researches problems by accessing internal and external knowledge bases (vendor websites, internal engineering websites, and vendor documentation) and/or discussion with peers
Develops and recommends alternatives or long-term solutions to recurring problems
Defines, collects, and implements customer computer engineering requirements for multiple small and mid-scale projects or for a single large-scale project
Designs and develops engineering solutions to meet customer requirements (e.g. to include writing, maintaining, testing, integrating, and implementing software, hardware, and associated documentation)
Provides alternative design options to meet customer requirements
Determines hardware and software components
Builds computing environment infrastructure
Develops procedures for installation of hardware, software, or network components
You'll Bring These Qualifications
Bachelor's Degree and 5 years of experience or a minimum of 7 years of experience
Security+ and/or other DOD 8570 Certification (preferred)
Previous project management experience
Previous experience with request fulfillment
Previous experience using an ITSM ticketing tool, such as ServiceNow or Remedy
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .
The proposed salary range for this position is:
$82,100 - 172,400 USD
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
