Title: UNIFORMS SALES ASSOCIATE - Port Hueneme, Flexible (0-19.9 Hours) Location: United States-California-Port Hueneme Job Number: 220001MN Come work for us as a government employee and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary : As a sales associate you will be the face of the Navy Exchange. You will get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities : CUSTOMER SERVICE- Proactively engage and make a connection with customers. Ask questions and listen to the customer's needs. Directing customers to merchandise by informing them about upcoming events, promotions, and mobile offers including our STAR card. You must provide premier customer service. Cooperate and build positive inclusive and respectful relationships, take accountability for your own actions, and outcomes. ORGANIZATION- Maintain store appearance. SALES- Cross selling products and knowing layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge. Using a Point of Sales system processing cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money, and returning accurate amounts to customer. Completing various forms of paperwork reports and reconciliation INVENTORY- Be the keeper of merchandise, complete all inventory processes, and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY- Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. COMMUNICATION SKILLS- Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHETMATICAL SKILLS- Basic math functions such as addition, subtraction, multiplication, and division. REASONING ABILITY- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDSWORK ENVIRONMENT- This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include, close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS- Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS- Available to work a variety of hours which may include early mornings evenings weekends and holidays. May work across multiple departments based upon business needs. The initial assignment is in the uniform department. Qualifications: No experience required. High school graduate or equivalent preferred.
