Job Detail

Business Operations Coordinator - American Heart Association
Richmond, VA
Posted: Jun 11, 2024 12:49

Job Description

Overview

As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a relentless force for a world of longer, healthier lives as we remain devoted to a future of health and hope for everyone, everywhere. At the American Heart Association, your contribution matters, and so does your career.

The American Heart Association has an excellent opportunity for a Business Operations Coordinator. This office-based position is located Glen Allen, VA (typically 3-days in office, 2 days home office weekly) .This position is responsible for duties associated with supporting the Office of the Executive Vice President (OEVP). Duties include administrative support, project management, collaboration with business operations, and a variety of other meaningful tasks that advance our mission. Non-exempt hourly position with a 37.5-hour work week.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be ValuedTM at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

Essential Job Duties:

  • Prepares confidential correspondence, maintains files, and handles tracking systems as appropriate.

  • Schedules and handles logistics for internal and external meetings. Communicates with and coordinates volunteers, vendors, caterers, service providers and other external contacts.

  • Gathers, tracks, and maintains donor, volunteer, and sponsor information; monitors and updates information and details (e.g., giving; committee/board involvement; etc.) on key volunteers and donors.

  • Crafts compelling and easy to understand visuals to be used in presentations or communications to volunteers and staff.

  • Attends various meetings to record meeting minutes, prepares meeting minutes for review by volunteers and senior leaders post-meeting.

  • Assists in the development of materials packets for board, Senior Management and Regional Management Team meetings.

  • Processes expense reports in compliance with established American Heart Association procedures, ensures budget compliance.

  • Provides travel coordination and calendar management for senior leadership and volunteers as needed.

  • Aids with special event management including invitations, planning, logistics, creating attendee lists, tracking RSVPs, etc.

  • Works independently and within a team on special nonrecurring and ongoing projects.

  • Acts as project coordinator for assigned projects, which may include updating reports, planning, and coordinating meetings, presentations and disseminating information.

  • Assists the business operations team in Glen Allen with mail and revenue processing.

  • Develops and recommends improvements to administrative practices and assists with communication of policies.

Qualifications

Want to help get your resume to the top? Take a look at the experience we require:

  • University/College degree or equivalent experience preferred.

  • At least one year's experience in administrative work, project coordination and/or event management systems with strong attention to detail.

  • Experience in event planning, organizing, consultation and event management preferred. Proficient in using web conferencing software (Zoom, Microsoft Teams, Event.Gives etc.)

  • Demonstrated ability to work on multiple tasks concurrently.

  • Must have intermediate skills in PowerPoint, Word, and Excel. Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.

  • Ability to objectively evaluate, make effective decisions and develop alternative solutions.

  • Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public. This includes ability and willingness to build and cultivate relationships within and outside the American Heart Association.

  • Ability to be respectful, self-motivated, resourceful, detailed, and thoughtful.

  • Willingness to work in an atmosphere requiring flexibility and change. Validated ability to respond quickly to changing ideas, responsibilities, expectations, strategies, and other processes at work.

  • Knowledge of and skill in report preparation, proofreading and attention to detail.

  • Requires access to reliable transportation at all times on an immediate basis.

  • Ability to transport materials and other supplies to and from meetings and events. Ability to and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving.

  • Must pass background check and must be at least 18 years old.

Preferred Qualifications, not mandatory to qualify :

  • Contact Management Systems

  • Project management experience

  • Design skills, preferably in Canva or similar

  • Advanced experience with a design program (i.e., Publisher, PowerPoint, Illustrator) to build materials and presentations.

  • Experience with fundraising or a non-profit organization including work with volunteers and donors a plus

  • Research skills a plus, utilizing both internal systems and external search engines

  • Proficient in Microsoft SharePoint and Teams

  • Experience with vendor negotiation and contract reviews

Attracting dedicated, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation - Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition - You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits - We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development - You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization - The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

  • Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association's 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities

Join our Talent Community!

Join our Talent Community to receive updates on new opportunities and future events.

Posted Date 2 days ago (6/10/2024 8:21 PM)

Requisition ID 2024-13566

Job Category Administrative Support

Position Type Full Time



Job Detail


Company Overview