Job Summary:
WHO ARE WE?Live Nation Entertainment is the world's leading live entertainment company, comprised ofglobal market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually andmore than 12,000 clients worldwide. Live Nation Concerts is the largest provider of liveentertainment in the world promoting more than 40,000 shows and 100+ festivals annually fornearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media &Sponsorship to create strategic music marketing programs that connect over 1,000 brands withthe 98 million fans that attend Live Nation Entertainment events each year. For additionalinformation, visit www.livenationentertainment.com.Live Nation's Concerts Division is where tours are born, artists come to life, and fans get toexperience the rush of live music. From our dozens of owned/operated Amphitheaters to ourGlobal Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster afun and upbeat work culture with no shortage of opportunities. With perks ranging from freeconcert tickets to dog-friendly offices, to progressive benefits like student loan reimbursementand adoption/fertility support... it's no wonder we are certified as a Great Place to Workorganization and one of People Magazine's -50 Companies that Care-. We want everyone to feellike they belong and can thrive in our community, so we strive to help you achieve your careerand personal goals. Live music is our passion and where we find our common ground. There hasnever been a better time to join Live Nation.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative,forward thinking and committed. At Live Nation Entertainment, our people embrace thesequalities, so if this sounds like you then please read on!THE JOBUS Concerts is seeking an Usher/Greeter/Ticket Taker. As an usher, greeter or ticket taker, youhelp to ensure safety, help to maintain the cleanliness of the venue and engage with guests toassist with their needs before, during and after the show.WHAT THIS ROLE WILL DO- Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assistguests with locating their seats and examines tickets for entry to various seat levelsaround the venue during the event.- Assist with keeping the venue safe, clean and presentable to the guest.- Resolve guest complaints or problems.- Examine tickets or passes to verify authenticity.- Provide assistance to with guests with special needs, such as helping with seataccommodations.- Show CARE by participating in venue recycling efforts before, during and after the show.- Guide guests to exits or provide other instructions or assistance in case of emergency.- May assist in verifying staff credentials to generally restricted areas.- Show CARE by participating in the venue's sustainability program which could includeimplementing programs that conserve resources/prevent waste such as sorting wasteand collecting recycling and educating our fans about our efforts.- Partner with fellow band members at the end of show to close the venue- this mayinclude collecting recyclables from the lawn and/or reserved section, picking up andproperly storing event equipment such as lawn chairs, barricade, Etc.- Assist patrons by giving directions places inside or outside the venue.- Ensure guests are safely enjoying the show.- Additional tasks as requested by management.WHAT THIS PERSON WILL BRING- High School Diploma or equivalent preferred- At least 1+ year in a guest service role preferred- Excellent verbal, written and interpersonal communication skills- Acute sense of judgment, tact and diplomacy- Position requires constant walking, climbing stairs and occasional sitting, lifting andcarrying 25 lbs.+EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity andinclusion. You will be working in an inclusive environment and be encouraged to bring yourwhole self to work. We will do all that we can to help you successfully balance your work andhomelife. As a growing business we will encourage you to develop your professional andpersonal aspirations, enjoy new experiences, and learn from the talented people you will beworking with. It's talent that matters to us and we encourage applications from peopleirrespective of their gender, race, sexual orientation, religion, age, disability status or caringresponsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age(40 and over), ancestry, color, religious creed (including religious dress and grooming practices),family and medical care leave or the denial of family and medical care leave, mental or physicaldisability (including HIV and AIDS), marital status, domestic partner status, medical condition(including cancer and genetic characteristics), genetic information, military and veteran status,political affiliation, national origin (including language use restrictions), citizenship, race, sex(including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy,childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation,or any other basis protected by applicable federal, state or local law, rule, ordinance orregulation.We will consider qualified applicants with criminal histories in a manner consistent with therequirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinanceand the California Fair Chance Act and consistent with other similar and / or applicable laws inother areas.We also afford equal employment opportunities to qualified individuals with a disability. For thisreason, Live Nation will make reasonable accommodations for the known physical or mentallimitations of an otherwise qualified individual with a disability who is an applicant consistentwith its legal obligations to do so, including reasonable accommodations related to pregnancy inaccordance with applicable local, state and / or federal law. As part of its commitment to makereasonable accommodations, Live Nation also wishes to participate in a timely, good faith,interactive process with a disabled applicant to determine effective reasonableaccommodations, if any, which can be made in response to a request for accommodations.Applicants are invited to identify reasonable accommodations that can be made to assist themto perform the essential functions of the position they seek. Any applicant who requires anaccommodation in order to perform the essential functions of the job should contact a HumanResources Representative to request the opportunity to participate in a timely interactiveprocess. Live Nation will also provide reasonable religious accommodations on a case by casebasis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of workperformed by employees within this classification. It is not designed to contain or be interpretedas a comprehensive inventory of all duties, responsibilities, and qualifications required ofemployees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons availablein a timely and efficient manner. Live Nation may pursue all avenues available, includingpromotion from within, employee referrals, outside advertising, employment agencies, internetrecruiting, job fairs, college recruiting and search firms.
