Overview
The Sr. Account Manager, Inside Sales position at ODP Business Solutions has two primary objectives: increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for making sales and soliciting orders for contracts from customers.
The role involves selling both office and non-office supply categories and collaborating with specialists, where necessary, to achieve greater category penetration. The associate will also be responsible for ensuring customer satisfaction by responding to their service needs and initiating sales support as required.
The role also requires pricing strategy execution based on appropriate profitability derived from customer profile and maintenance of customer information and data integrity in the ODP Business Solutions' CRM. Thought leadership in developing selling strategies, training coworkers, and implementing sales initiatives are essential to the role.
This role is a hybrid position that requires both in-office and remote work. The associate will be expected to work in-office as necessary.
Primary Responsibilities:
Servicing existing revenue: Responsible for making sales or soliciting orders or contracts. For those customers in territory with current spend, the rep is responsible for servicing the existing revenue, pulling in customer service or sales support as needed to keep customer satisfied and looking to spend more with ODP Business Solutions. This includes bids, contract negotiations, request for proposals, and re-bidding existing contracts. This also includes ensuring ODP Business Solutions can earn appropriate profitability based on customer profile in volume, size, and service requirements. This will require the development of and execution of pricing strategies and tactics. This role is a hybrid position that requires both in-office and remote work. The associate will be expected to work in-office as necessary.
Existing account penetration: Responsible for making sales or soliciting orders or contracts. Responsible for growing share of wallet in customers who have spend with ODP Business Solutions today by selling more of current products, greater range of products, or new category of products into the end customer; responsible for selling both office supply and non-office supply categories, pulling in specialists as needed to support greater category penetration.
Takes responsibility and ownership for data integrity and accuracy of work products and creative with business planning and implementing sales initiatives. Maintains customer information in ODP Business Solutions' CRM.
Responsible for customer and company requirements and being a thought leader in developing selling strategies and training co-workers.
Education & Experience
Level of Formal Education:
Area of Study:
Years of Experience:
Type of Experience:
Technical Competencies & Information Systems:
Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
Proficient in MS Office - Word, Excel, PowerPoint
Working knowledge of CRM tools (i.e., Salesforce.com)
Skills & Abilities:
Successful history of B2B selling to large enterprise accounts
Hunter mindset to existing customers and negotiate new, renewed, or amended contracts
Strong presentation ability required since they develop customer centric solutions and deliver sales proposals on product features and benefits
Conduct tactful and mutually beneficial complex contract negotiations and conversations with C-Level executives and key decision makers.
Ability to multitask, as well as work efficiently and effectively within required deadlines
The ability to learn quickly and apply that knowledge, along with the ability to work in a team environment
Has the aptitude to learn the product suite and the ODP 5C way
Ability to manage and foster change
Coachable, yet has an entrepreneur spirit
Maintains and updates databases with all required customer information in CRM
Meet or exceed assigned revenue goals and sales quotas within assigned module of accounts.
Language Skills:
Ability to read, write, speak, and understand English.
Strong verbal, written, and interpersonal communication skills.
About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule
The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Equal Employment Opportunity
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 78300
