JMT (Johnson, Mirmiran & Thompson) is a dynamic, 100% employee-owned consulting firm of more than 1,900 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, construction management, and related services to public agencies and private clients throughout the United States. JMT is currently ranked 60 on Engineering News-Record's (ENR) list of the Top 500 Design Firms. With transportation engineering as its cornerstone market, JMT is currently ranked #9 on ENR's list of the Top 25 highway firms in the nation.
JMT is seeking an energetic leader with a passion for developing and managing an efficient marketing operation and team that produces high-quality technical proposals and related materials. This position will supervise a team of pursuit coordinators whose primary function is to produce technical proposals in support of JMT's eight offices in Pennsylvania and Ohio and the firm's strategic goals. These offices provide services to our clients spanning more than one dozen technical disciplines including, but not limited to, transportation engineering, construction management, architecture, environmental, surveying, and technology disciplines.
This position includes the supervision, training, and development of the region's pursuit coordinators as well as facilitating the implementation and compliance with corporate marketing procedures and serves as a general marketing-related point of contact for all regional staff, corporate technical practice leaders, and the corporate marketing team.
The selected candidate will be an integral part of the region's management team and must have leadership experience.
Essential functions and responsibilities
Day-to-day management of the marketing process and staff (Senior Pursuit Coordinators and Pursuit Coordinators), and marketing support functions performed by Administrative Assistants across the region. Typical activities completed by this group include, but are not limited to, the following activities:
Identification, tracking, and management of leads and opportunities and pre-planning of pursuit activities utilizing JMT's CRM system and coordination with technical staff
Coordination of the proposal development process with Proposal Managers/Project Managers and other staff to ensure timely, high-quality submissions, completed in accordance with defined quality procedures
Preparation, formatting, review, and submission of proposal documents and other collateral
Entry of pursuit-related data within JMT's CRM system, including staff resumes and project experience descriptions, and completion of pursuit closeout processes
Coordination/development of marketing collateral, presentations, award submissions and other materials in support of broader business development and marketing activities
Coordination of conference/seminar and other event participation
Responsible for continuous coordination with pursuit coordinators, office leaders and other staff to support the marketing process and ensure proactive and timely -go/no go- decisions, teaming arrangements, proposal manager assignments, and adherence to deliverable schedules. Includes the assignment and management of the pursuit coordinator and other marketing resources needed to support each proposal effort. As needed, the Marketing Manager may serve as the pursuit coordinator for certain pursuits based on strategic importance, staff resource levels, or other factors.
Management/completion of quality assurance and quality control processes for all pursuits and deliverables, which includes, but is not limited to, document review, editing/formatting, compliance with client RFP and procurement procedures, and accuracy of pursuit-related data within JMT's CRM marketing system. As needed, the Marketing Manager will be responsible for refining/establishing standards and processes in adherence with corporate QMS requirements and corporate marketing practices.
Responsible for the recruitment, supervision, and development of pursuit coordinator staff, including recruitment and onboarding, performance appraisals, recommendations for promotions and salary adjustments, development/implementation of training tools, materials and programs, and participation with regional and corporate marketing meetings and events. Develop and routinely update workload projections to determine required staffing levels. Conduct regular team meetings with staff to review schedules, resource allocations, quality, and other items that ensure effective communications, a friendly team atmosphere, and connectivity with companywide marketing staff.
Responsible for routine reporting on marketing statistics and information at the regional and office level, including the development and maintenance of advanced dashboards and reports. Routinely review marketing statistics and provide insights to regional and office leadership to help ensure an optimized approach to project selection and alignment with strategic goals. Participate in monthly leadership meetings at the regional, office and corporate marketing levels.
Conduct occasional market research as identified by the corporate management, Regional Managers, Regional Business Development Managers, Practice Leaders, Office Leaders, and Section Heads.
Identify and provide recommendations to ensure continuous improvement of marketing staff, systems, and deliverables to maintain a competitive edge. Coordinate/manage the implementation of such improvements in alignment with regional management, corporate marketing staff and others throughout the firm. Participate in strategic planning activities. Participate in business development activities or organize marketing campaigns as requested by regional and office leaders.
Represent JMT in industry organizations and associations that support strategic and marketing goals and/or provide access to industry best practices and innovations.
Provide training/coaching on marketing systems and processes to new staff as requested by regional and office leaders and corporate training initiatives related to marketing and business development.
Nonessential functions and responsibilities
Required Skills
Proficient in Microsoft Office Suite
Proficient with CRM systems
Knowledge of the RFP structure and proposal process
Required Experience
Bachelor's degree in Marketing, Business, Communication or related field or equivalent years of experience
10+ years of related experience within architecture/engineering/construction industry.
Experience with graphics and publishing software
Management or supervisory experience
Preferred Experience
Certified Professional Services Marketer (CPSM) certification.
Working Conditions
Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc., within the office environment.
Occasional light travel is required to various regional offices and corporate headquarters.
Selected candidate is expected to work in a JMT office location at least three days per week or as needed to perform assigned duties.
Job Competencies
Building Relationships and Teamwork
Client Focus
Communication
Creativity and Innovation
Initiative
Quality Service
Results-Oriented
If Managing others, these competencies apply
Coaching
Managing performance
Collaboration
Conflict management
Adaptability
Client focus
Communication
Initiative
JMT is an Equal Opportunity Employer M/F/Disability/Vet/Sexual Orientation/Gender Identity, and we are proud to be building an inclusive and diverse workforce.
