Job Summary:
Summary:
Reporting to the Controller of Shared Services, the Payroll Director plans, organizes, directs and evaluates the execution of multi-state U. S. and multi-province Canadian payroll functions for Live Nation Entertainment. The Director oversees a direct payroll staff of 6 and an additional indirect staff of approximately 22 for a growing shared services department ensuring compliance with federal and state payroll laws, a high level of processing accuracy and superior customer service in the demanding and fast paced live entertainment industry.
Essential Duties & Responsibilities:
Accurate and timely processing of bi-weekly, weekly, and semi-monthly payrolls that include salaried, hourly, tipped, seasonal and union employees in multiple states in the U. S. and Canada.
Lead, mentor and professionally develop payroll team members toward the achievement of department, Company and personal goals.
Create and/or process query reports to support executive and local management, Human Resources, Benefits, Risk Management, Accounting and others as needed.
Acts as primary payroll contact with ADP, other payroll service providers and other products/services that interface with payroll regarding system/service issues, establishment of new payrolls, implementation of tax and regulatory changes, process changes, management of earning/deduction codes and system enhancements.
Develop and maintain reports, controls and procedures that facilitate the accurate accounting and reporting of payroll and related unclaimed property.
Ensure strict adherence to established internal controls and SOX compliance procedures.
Communicate and resolve payroll issues for Human Resources, Accounting and other departments as needed.
Coordinate and provide information, records and reports for all payroll audits including workers compensation, regulatory agencies, internal and external audits.
Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy. Research and make recommendations regarding new technology and automated solutions for payroll processing.
Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters.
Work closely with Human Resources department to ensure accurate benefit deductions and employee record keeping.
Maintains up to date professional and technical payroll knowledge including Canadian and US government, state / province, and local requirements, ensuring company compliance, and advising management on needed actions.
Maintains confidentiality and security of payroll information and data files.
Maintain current emergency contingency payroll processing plan.
Special projects as needed.
Skills & Qualities Desired:
Strong leadership and employee management skills and the ability to promote and maintain open communications and a collaborative team environment.
Experience with automated time keeping and POS systems and integration with payroll systems.
Understanding and ability to design and implement internal controls surrounding payroll.
Strong technical writing skills and the ability to develop and draft internal payroll policies and procedures, correspondence with taxing agencies, employees and others as required.
Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written.
Effective interpersonal and communication skills that includes the ability to interact with employees at all levels.
Experience with acquisitions, integrations and dissolutions.
Experience with a high volume (20,000 plus employees) payroll department.
Advanced EXCEL skills.
Multi-state experience that includes California required. Canadian payroll experience preferred.
Minimal travel may be required.
Education & Knowledge Desired
CPP certification required.
Bachelor's degree in Business related field from an accredited college or university strongly preferred.
Minimum of 10 years payroll experience and 5 years of payroll management in a high volume environment.
Knowledge of ADP's Vantage product, Workforce Now and ADP report writing preferred.
Knowledge of federal, state, and local wage and hour laws, garnishments, payroll taxation and regulatory reporting.
Extensive knowledge of automated payroll processing systems and experience with system implementations.
Physical Requirements/Work Environment
Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.
Equal Employment Opportunity
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
