About Gap Inc.
Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.
This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.
About the Role
At Gap Inc., we are using technology as a competitive advantage to become the world's #1 specialty apparel retailer. As part of GapTech, you will deliver globally scalable, cloud-based solutions, using agile software development, DevOps practices, and advanced technologies.
Our Tech and Digital team pushes boundaries and challenges the status quo. We are made up of thousands of people across the globe who try fast, learn fast, and think big for our customers, communities, and the planet. On our team, you will be part of the technology engine that is driving innovative retail, e-commerce, and global enterprise technology for Gap Inc. and our brands. Our engineers and developers work together to create a seamless omni-channel experience powered through cloud-based platforms, services architecture, and open-source technologies. We help the company grow - whether it's increasing our global footprint, operating a flawless holiday shopping season, or helping a customer get the product they need, when they need it. Our passion is what sets us apart - we're not just here to execute, but also learn and grow and innovate on what's next.
In this role you are accountable for ensuring the successful delivery of one or more Omnichannel portfolio programs across Gap Inc.'s stores and digital platforms. This includes real-time relevant business communications and engagement to ensure our capabilities' uptime and performance meets the operating need. This role will be responsible for the strategy, planning, and delivery of technology solutions in partnership with senior leaders from GapTech Engineering and Product Management, as well as Brand partners. This role will be responsible for leading cross-functional teams in the delivery and maintenance of technology solutions within the Omnichannel program portfolio.
This role is based out of the San Francisco office. Currently, job duties are being performed remotely. However, the Company may in the future require you/this role to be in the office on a full-time or part-time basis. Pursuant to Gap Inc.'s policy, all employees who wish to enter Gap Inc.'s San Francisco Bay Area, New York, and Albuquerque office buildings will need to be vaccinated, unless an exemption from the vaccine requirement is approved due to an accommodation for a disability or for a sincerely held religious belief.
What You'll Do
Coordinate execution of end to end technology strategies across Product Management, Engineering and Architecture teams to support funded portfolio initiatives.
Demonstrate advanced knowledge of TPM functional processes and business function.
Possess excellent organization, communication, and team building skills, as well as the ability to influence others in order to deliver the desired business outcomes.
Interface with senior management in driving strategic planning and decisioning, and ultimately manage the delivery and execution of business capabilities.
Maintain and report out on the overall program status, including: estimation and sizing; funding approvals; progress to key milestones; issue remediation; risk mitigation; resource capacity planning; financial oversight; etc.
Manage multiple stores and digital technology product teams through all phases of the software development lifecycle.
Manage the portfolio lifecycle, facilitating application strategy and planning processes, ensuring portfolio delivery success in a modern Dev Ops/agile operating model, including financial accountability.
Who You Are
Coordinate and collaborate with Product Management and Engineering in the planning and execution of programs
Proficient in all aspects of PM/scrum process and demonstrates ability to execute processes
Facilitate ideation and solutioning during planning phase of major projects involving store and digital technologies
Responsible for supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan
Facilitate risk mitigation and contingency planning; surface issues and risks; remove blockers and initiate and manage escalations, as required
Communicate business critical status to various stakeholders, including regular communications to leadership; Leadership experience to guide and influence stakeholder decisions, articulating options, trade offs and recommendations
Understand process and team responsibilities associated with code development and implementations and/or infrastructure designs and implementations
Skilled in matrix management and facilitation
Engage in the continued improvement of delivery and management of store and digital technologies, as well as internal team best practices, standards and tools
Build & maintain strong relationships with GapTech Partners (InfoSec, Architects, engineers, L1, L2, Finance, etc.), Sourcing, Legal, PdM and Brands
8+ years of experience in consulting, program management and technology delivery
Experience managing large programs or a portfolio of projects ($5+ Million annually)
Experience working with engineering development and ops teams in a DevOps model
Experience working with 3rd party vendors delivering technology solutions
Creative and flexible mindset to planning and problem-solving, ability to lean into the details while maintaining the -big picture-
Strength in building partnerships and working collaboratively in a matrixed environment with proven influencing skills
High degree of financial acumen with proven track record of planning and executing on the financial aspect of deliverables
Demonstrated track record of aligning IT objectives and programs to business objectives and strategies
Strong management presence and experience advising and interfacing with senior executives and business leadership on technology related issues, excellent executive-level verbal and written communication
Benefits at Gap Inc.
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five -on the clock- hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more (https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we've been named as one of the Best Places to Work by the Human Rights Campaign (https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022) for the seventeenth consecutive year and have been included in the 2021 Bloomberg Gender-Equality Index for the fourth year in a row.
