Accounts Receivable Customer Service Specialist
Corporate Jobs Bridgeton, Missouri
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Description
This role will primarily support Dent Wizard's customer base to ensure payments are received in accordance with company guidelines and in a timely manner. Essential Duties and Responsibilities include the following; other duties may be assigned to meet business needs:
Minimize delinquency rate for assigned accounts through effective collections management techniques.
Effectively communicate with assigned delinquent customers via outbound collection calls.
Provide a customer-focused, yet effective communication approach to collection efforts.
Articulate actions to be taken for customers with appropriate follow-up dates.
Analyze assigned customer accounts for accuracy.
Communicate with field managers on a regular basis.
Conduct monthly aging reviews with field managers.
Input data accurately and efficiently.
Research projects as assigned.
Monthly filling duties.
Miscellaneous duties as assigned.
Qualifications:
Accounts Receivable experience.
Proficient skills in MS Office.
Exceptional excel skills are required.
Strong written and communication skills required.
Experience with NetSuite preferred.
Ability to work effectively as part of a team as well as an individual.
Strong customer service skills along with good phone etiquette.
Ability to work under accounting deadlines.
Strong organizational skills along with the ability to multi-task and prioritize. task
10 Key by touch.
Prior collections experience is a plus.
Excellent problem-solving skills.
Ability to work with a sense of urgency.
Excellent interpersonal, communication, and negotiation skills.
Exceptional analytic skills.
This position includes a competitive salary and an excellent benefits package including: health, dental, disability and life insurance, 401(k) match and paid time off.
About Dent Wizard
Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
