Product Growth Manager at SpaceX
Hawthorne, CA, United States
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK PRODUCT GROWTH MANAGER
Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide, and to providing a world class experience of Starlink for all users.
The Product Growth Manager will join the growth team that is responsible for launching, growing, and improving Starlink around the world. This team will be located at our Hawthorne, CA headquarters but may relocate as needs demand. In this role, you will be responsible for scaling specific product offerings across the globe.
RESPONSIBILITIES:
Research industry ecosystems to inform the business on product positioning
Oversee the customer journey on the web and mobile applications and the offline experience with delivery, installation and set-up, identifying areas for improvement and leading scoping and implementation of changes
Communicate and drive product improvements across the business by working with key stakeholders including application software, design, product engineering, marketing, country launch, and customer support
Assess consumer insights and analytics to identify winning and losing demand generation approaches
Lead development and execution of strategic programs (e.g., campaigns, new channels) to maximize global sales for a product category
BASIC QUALIFICATIONS:
Bachelor's degree
3+ years of product marketing, growth strategy, go-to-market planning, consulting or business operations
PREFERRED SKILLS AND EXPERIENCE:
6+ years of product marketing, growth strategy, go-to-market planning, consulting or business operations
2+ years in early and growth stage startups working with lean teams
Distinctive business judgment and communication skills
Excellent project management, problem solving and analysis skills
Experience analyzing data, identifying insights, and developing creative approaches to solving problems
Experience leading complex operational and strategic initiatives
Industry experience in telecom, technology, automotive, maritime, media, and/or entertainment
Proven ability to facilitate new channel partnerships and strategies for a product
ADDITIONAL REQUIREMENTS:
Must be available to work extended hours and weekends as needed to support launch and critical project timelines
Willingness to travel to customer sites, other SpaceX locations, and events as needed
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.
