Job Detail

Sr Manager, Consumer Insights - T-Mobile
Overland Park, Kansas
Posted: Mar 25, 2022 08:22

Job Description

THIS POSITION IS OPEN TO APPLICANTS IN BELLEVUE, WASHINGTON; OVERLAND PARK, KANSAS; FRISCO, TEXAS; RESTON, VIRGINIA OR ATLANTA, GEORGIA

This position leads a team of seasoned competitive intelligence professionals and serves as the expert on all major competitors across the telecom ecosystem, primarily focusing on wireless but including other adjacent areas within telecom such as cable and broadband. This team is responsible for gathering, analyzing, and communicating intelligence about changes to competitors' consumer and business-facing activities including device/service pricing & promotions, new product launches, media tactics, distribution, and brand strategy. This person will synthesize and interpret this competitive intelligence and market research in the context of telecom market dynamics to quickly develop strategic insights, evaluate competitive options, and generate actionable recommendations to our senior leadership team.

Enterprise Core Competencies

Requires competency in Consumer & Competitive Insights, Marketing Strategy, Go-to-Market Leadership, Marketing Communications Management, Business Management, Research Methods, and Financial Acumen.

What you'll do in your role.

  • Lead a team of 5 competitive intelligence professionals spanning several areas of focus including wireless, broadband, and video

  • Oversee and continually manage our portfolio of competitive intelligence and secondary research sources to ensure a comprehensive view of market intelligence and dynamics

  • Combine industry dynamics, business performance, and market research to develop hypotheses on future market dynamics a strategic point of view to drive decision-making

  • Develop regular market intelligence reports for senior management and provide education and dissemination of market information for key stakeholders

  • Deliver insights to executive leadership to prepare for external and internal communications, including the Board of Directors meetings, Analyst presentations, and Earnings materials

  • Conduct deep analyses of competitor offerings and strategies to maintain an expert understanding of their pricing, products, channels, and brand positioning

  • Ensure veracity of T-Mobile's competitive claims and participate in the development of new claims that will improve our competitive positioning in the minds of consumers and businesses

  • Serve as a thought leader and trusted consultant while influencing decisions at the highest levels of the company

  • Develop and coach CI professionals to ensure each member acquires appropriate skills and project-based experiences to foster ongoing, professional development

The experience you'll bring.

  • 10 + years competitive or market research experience

  • 10 + years using syndicated research in an analyst, planning, or product management function with demonstrated ability to research specific topics and deliver insights that answer or address specific business or customer questions

  • Experience partnering with internal stakeholders (including senior Management) and outside vendors in understanding needs and driving knowledge/insights through the organization

  • Ability to independently produce executive communications at a high level and utilize storytelling to portray the holistic view of research findings and implications, and implement, modify, or reject strategies

  • Ability to strongly and consultatively communicate research insights and implications to influence and drive business decision-making

  • Passion for synthesizing market intelligence to construct a strategic vision of the future

  • Experience working in a demanding, fast-paced environment

  • Strong business acumen with strategic thinking and a natural curiosity to delve further

  • Strong financial and analytical skills to enable solid business judgement

  • Excellent written, verbal, and interpersonal communication skills

Education

BS/BA, Masters/Advanced Degree strongly preferred

  • At least 18 years of age

  • Legally authorized to work in the United States

  • High School Diploma or GED

  • T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Position details

Req ID: 192764BR

Department: Marketing

Travel Required: No



Job Detail

  • Location:
    Overland Park, Kansas
  • Company:

Company Overview

T-Mobile

Overland Park, Kansas