Title: Guest Service Representative - I Navy Lodge P/T with Benefits Location: United States-California-Monterey Job Number: 220002BS Come work for the Navy Exchange...where you can have a service career with a purpose! We are a world-class retailer serving the best customers in the world: active duty and retired military and their families. If you really enjoying working with others, like variety, are detail-oriented, and want to improve the health and well-being of our service members and their families, this could be the job for you!! No military affiliation is required. THIS POSITION QUALIFIES FOR A $650 HIRING INCENTIVE (candidate must meet program eligibility requirements) Job Summary: Serving as first point of contact with guests and handles all stages of guests stay accommodating special request as needed and resolving issues that may arise. Responsible for the security and privacy for all guests the front desk operations lobby appearance guest service office operations etc. Position will be required to work assigned shifts including holidays as scheduled. Communicates with all Navy Lodge personnel and chain of command concerning operations guest issues or situations that require immediate attention. * position eligible for a $650 incentive - if applicable Qualifications: GENERAL EXPERIENCE One 1 year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily. AND SPECIALIZED EXPERIENCE One 1 year progressively responsible experience related to the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college university or junior college above the high school level may be substituted on the basis of onehalf academic year of study for 6 months of experience. * position eligible for a $650 incentive - if applicable
