Description
SAIC is seeking a Junior Field Technician to support our Department of Energy client.
Primary duties will include:
Communicating effectively and professionally with customers, organizational IT Points of Contact, management, coworkers, via email, MS Teams chat, phone calls
Disconnecting/moving/reconnecting IT equipment (laptops, desktops, docking stations, monitors, printers, scanners, etc.)
Removal and wiping of HDDs and SSDs
Updating asset assignment and/or location in DOE's personalized Service Now instance (aka DAYS)
Installing hardware and related drivers (printers, scanners, dual-monitor stands)
Troubleshooting hardware, including but not limited to laptops, desktops, printers, scanners, other peripherals
Qualifications
Education and Experience Requirements:
High School and two (2) years or more related experience.
Must be a US Citizen
Experience installing, replacing, troubleshooting hardware preferred
Experience with MS Windows preferred Experience with ServiceNow
Must be able to meet physical requirements of the position which involves a significant amount of standing, walking, bending, disconnecting and reconnecting cables and peripherals, physically picking up hardware. May involve reaching under desks, behind desks in potentially dirty/dusty locations.
Ability to obtain and maintain a DOE BAO clearance (public trust equivalent)
Desired qualifications:
A+ Preferred
Familiarity with Active Directory
Job location:
Primarily the Department of Energy's Forrestal building, but some travel may be required between Washington, DC locations and the Germantown, MD location.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2314633
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
