Job Description:
Provides triage and health advice by phone to patients, consumers, and clients. Utilizes computerized Barton Schmitt /David Thompson evidence based triage protocols to assist in assessing patients' symptoms to arrive at a patient disposition. Also receives requests for information on medical conditions, medications, diagnostic tests, and prescription refills. All calls are documented electronically in real time. In addition, responsibilities include processing prescription refill requests received from pharmacies and patients, utilizing the Essentia Health primary care refill protocol. Will assist with the coordination of patient transfers from referring facilities calling in to the Essentia Health STAT doc line, (this may require RN to be onsite). May also participate in remote patient monitoring patients who have been discharged from an Essentia Health hospital. Works with ambulatory computer software systems. Supports Essentia Health East, Central and West markets.
Education Qualifications:
No educational requirement.
Licensure/Certification Qualifications:
Current RN license in the state of North Dakota, Minnesota, and/or Wisconsin upon hire. Ability to obtain RN license in all 3 states within 3 months of hire.
FTE
0.8
Shift Rotation
Day/Eve Rotation (United States of America)
Shift Start Time
Varies
Shift End Time
Varies
Weekends
Yes
Holidays
Yes
Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity (EEO) at Essentia
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.