Infrastructure Engineer
Plano, Texas;Atlanta, Georgia; Richmond, Virginia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Position Summary:
The role of the Authentication, Authorization and Accounting (AAA) Implementation Engineer is to provide technical implementation services to support the evolution and ongoing support of the AAA environment in response to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services they work closely with Program and Project Managers and other support and service providers.. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, process, governance and change management policies set forth by the firm. AAA is part of the control for wired, wireless, device access and re, mote users. Ability to work as part of a team as well as individually depending on project. While the role primarily has an implementation and validation engineering focus, a strong understanding of AAA policy, posture, protocols and cluster deployment and maintenance concepts are required. They also need to forecast the delivery and track of multi-phase work against change and release calendar(s). They need to fully understand and adhere to the bank change processes.
They must be mindful of how their role impacts the firm's business and reputation. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing tasks efficiently is the key to success.
This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success change, the department and the firm at large.
Job Description:
This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement.
Responsibilities:
Provides subject matter expertise and consulting services on a range of technologies, contributing to the technology strategy for end-to-end engineering solutions and providing feedback to the architecture teams
Follows reference models, blueprints and playbooks to ensure the design is compliant
Assists in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
Assists Technical Analysts by ensuring system design technology solutions comply with enterprise system design and engineering standards
Develops software solutions to address manual and repeatable work or inefficient processes
Supports an inclusive and healthy working environment
Attending Project Meetings as needed
Scheduling of the changes with the assigned engineer
Representing change records (CRQs) on various calls
Representing on regional pre-CAB Weekly
Socializing changes to the other peer teams regionally so they can represent changes in region.
Following up with Testers / Testing Coordination for all Changes
Ensuring Peer Reviews are attached to CRQs / Chasing Approvals
Creates changes (CRQs) when RDM engineer provides the Network document.
AAA weekly internal change calls - weekly
Attends various change review calls
Reviews test plans and results, ability to assist in driving to root cause
Familiarity with working in regulated and/or large global enterprises is a plus.
Building, updating and sending Change Communication templates for the weekends changes
Create work orders and other requests to engage Blackbox and device, firewall and IP services update
Required Qualifications:
Strong subject matter expertise across various enterprise identity authentication technologies ranging from AAA (RADIUS/TACACS), 802.1X technologies (Wired/Wireless), RSA and token-based systems.
Experience with Aruba ClearPass Policy Server or Cisco Identity Services Engine (ISE) is required.
Experience with Network Access Control (NAC) 802.1X for Wired and Wireless networks is required.
Experience with Remote Access (VPN posture) is preferred.
Experience with Secure Cloud Analytics (Stealthwatch) is preferred.
Experience working with SSL Certificate Authorities, and certificate management.
Strong experience and detailed technical knowledge in security engineering, system and network security, authentication and authorization protocols, cryptography, and application security, load balancing.
Experience with tools such as Splunk, Excel, ideally experience in automation.
Expert understanding of network protocols TCP/IP, HTTP, HTTPS, SSL, TLS, 802.1.X, etc.
Experience with testing and change validation, root cause analysis, risk mitigation, security assessments, analysis of security threats, trends and architectural preferred.
Project Management, ITSM
Experience with Change Management and CAB processes and procedures.
Leadership: be a self-starter, self-directed and shows initiative.
Focused on execution, delivery, and commitment to dates. Ability to work in a high paced environment. Can manage risk; is a good decision maker. Understands the big picture; can relate to the firm's strategy and actions and how they support our business results.
Demonstrates ownership: Is accountable and influential/can hold others accountable (professionally).
Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally.
Organized and detail oriented.
Desired Qualifications:
Clearpass
Stealthwatch
ISE
AAA
SPLUNK
Excel
MS Project
Load balancing
Captive portals
NA3RC
Network configuration
Skills:
Analytical Thinking
Application Development
Production Support
Risk Management
Solution Design
Automation
Business Acumen
DevOps Practices
Solution Delivery Process
Stakeholder Management
Adaptability
Architecture
Innovative Thinking
Project Management
Technical Strategy Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
