Job Detail

Disaster Recovery Manager - National Remote - UnitedHealth Group
Washington, DC
Posted: Sep 27, 2024 05:29

Job Description

The government services support team at Optum has earned the trust of organizations that our entire country relies on; from the Department of Defense and Veteran's Administration to the teams at Health & Human Services and the Centers for Medicare and Medicaid Services. We're repaying that trust with hard work, new ideas and a commitment to finding better solutions every day. Join us and help create ways for our government services agencies to be more efficient and effective. This will be the next huge step to start Caring. Connecting. Growing together.

As a Disaster Recovery (DR) Manager at Optum, you will be charged with developing and Implementing processes to recover from a security event that disrupts its technology operations. With our deep knowledge in the field of IT recovery, you will train others and be key in the Development of an IT disaster recovery plan (DRP) that will define the organization objectives. And will help the organization resume operations quickly after a security event.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Create a platform Backup and Restore Plan within 30 days of authorization from Government Director

  • Manage, operate, and maintain disaster recovery solutions, products, tool suites, configurations, and settings assuring platform availability and service continuity of authorized platforms

  • Manage and maintain disaster recovery documentation and version management of each platform

  • Ensure that the Back Up and Restore Plans include standard operating procedures, SLAs, action plans, accountability of ecosystem partners, sequence of events, process dependencies, leadership awareness and escalation procedures

  • Execute simulated disaster recovery exercises annually and provide:

  • Disaster Recovery Annual Simulation Report within five days of simulation

  • Back Up and Restore Plans to include compliance, gaps, and recommended remediations

PRE-DISASTER RESPONSIBILITIES

  • Serve as primary point of contact (POC) for disaster recovery preparedness

  • Coordinate development, training and exercise of jurisdiction disaster recovery plan

  • Establish and maintain contacts and networks for disaster recovery resources and support systems

  • Promulgate principles and practices that further resiliency and sustainability in development and strategic planning initiatives

POST-DISASTER RESPONSIBILITIES

  • Lead the creation and coordinate the activities of local recovery-dedicated and initiatives

  • Work with Leadership to develop a unified and accessible communication strategy

  • Participate in damage and impact assessments with other recovery partners

  • Organize recovery planning pro

  • Communicate recovery priorities to government leadership and other recovery stakeholders and supporters

  • Incorporate critical mitigation, resilience, sustainability and accessibility-building measures into the recovery plans and efforts

  • Lead the development of asset recovery plans that are publicly supported, actionable and feasible based on available funding and capacity

  • Work closely with the recovery leadership at all levels to ensure a well-coordinated

  • Develop and implement recovery progress measures and communicate adjustments and improvements to applicable stakeholders and authorities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in computer science, engineering management, or other engineering or technical discipline

  • 8+ years of additional relevant experience may be substituted for education

  • 10+ years' experience in disaster system recovery efforts across multiple SaaS PaaS products

  • Must Be PaaS Platform Certified Administrator (Salesforce, Microsoft Power Platform, Appian, or Pega) and Certified in Data / Cloud Storage

  • Experience in creating, implementing, and managing disaster recovery programs

  • Proven ability to create documentation, processes, and procedures related to the position

  • Must have extensive experience in Data Recovery and Penetration Testing

  • Expert in DRP development, training, implementation and maintenance of plan components

  • At least three (3) years of experience leading disaster recovery efforts in the federal government workspace

Preferred Qualifications:

  • Must have reliable internet service that allows for effective telecommuting

  • Must be eligible to work in the United States

  • Must be able to obtain and maintain a stability or determination of eligibility for a Confidential/Secret or Top Secret Security Clearance

  • All work must be conducted in the United States

  • Must be able to communicate both verbally and in written form

  • Must be able to conduct work and be available in VA communication channels during (EST business hours)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington, or Washington D.C Residents Only : The salary range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington, or Washington D.C residents is $88,000 to $173,200 per year. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN



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Company Overview

UnitedHealth Group

Washington, DC