Description
The Digital Workspace Network Operations Center (DW NOC), a multi-tenant network support team, located in Oak Ridge, Tennessee, currently has an opening for the position of Network Technician I. The DW NOC supports multiple client networks, in both a multi-tenant, and dedicated structures.
This role may be open to fully remote
Responsibilities and Duties:
Inspect LAN/WAN infrastructure and fix minor or major problems/bugs
Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
Evaluate network performance and find ways of improvement
Test, configure, and maintain network hardware and peripheral devices
Assist End-Users is identifying and resolving network related issues
Organize and schedule upgrades and maintenance without deterring others from completing their own work
Qualifications
Required Education and Experience:
Associate's Degree in Computer Networking/Engineering or related field, or 1-3 years of IT experience in a Service Desk or Direct Support position
Outstanding diagnostic, problem-solving and analytical skills
Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
Familiarity with the OSI and TCP/IP models and how the layers function and relate
Understanding of the concepts and best practices of Network Security
Knowledge in SSH and accessing network hardware and configuration via CLI
Hands-on experience with common software and hardware
Good written and verbal communication skills, with a focus on accurate and succinct documentation of all work performed
Exceptional customer service skills
Strong attention to detail
Punctual
Citizenship Required
Desired Skills, Experience, and Certifications :
CompTia Security+ CE
CompTia Network+ CE
Cisco Certified Network Associate
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2412305
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
