Description
Job Title: Work and Family Life Consultant
Summary
Work and Family Life Consultants provide one-on-one consultation, information and referral, classroom training, workshops and seminars in support of the education and training component of Fleet and Family Support Program (FFSP) programs and services.
Essential Duties and Responsibilities
Provide a wide range of programs and services to the FFSP
Conduct training classes for Sailors and family members
Provide specific information on resources available
Work individually with clients where appropriate
Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
Ensure all programs and services scheduled and delivered are in the automated Centralized
Scheduling and metrics system in use by the FFSP
Provide support related to disaster preparedness and response
Provide training delivery at-sea for Return and Reunion events.
Other duties as assigned
Supervisory Responsibilities
Required Education and/or Experience Qualifications
Education/Experience
Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience
Experience making presentations and facilitating training for large and small groups
Required Qualifications
Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
Deployment
Relocation
Parent Education
Life Skills
Family Advocacy Program Education
Transition Assistance and Family Employment
Cross-training and support for additional program areas as assigned
Knowledge of the formulation and execution of needs assessment tools
Knowledge of the military and the challenges of the military life style
Knowledge of social services and/or education delivery systems
Skilled in providing individual education as well as group facilitation
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
Ability to manage multiple priorities
Ability to use verbal and written communication skills effectively
Ability to conduct program evaluations and use those evaluations to improve program effectiveness
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information
In the event at-sea or overseas training delivery is requested, it will be required of the employee.
Other Skills and Abilities
This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work both independently and as part of a team.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers, and other office equipment. Lifting of moderate supplies and other items may be necessary.
This position may require overseas travel and training delivery at sea.
Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Pay Range: $40,000 - $55,600
PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
