Business Process Analyst / Senior Business Process Analyst
At Dominion Energy we love our jobs. That's right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to innovate. These are exciting days for energy companies, and Dominion Energy aims to shape the future of energy in America. We are looking at all of our work with fresh eyes, retooling everything we do, in every part of the company, to operate more sustainably and to deliver energy more reliably than ever. We are looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that's proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with your job? If you answered -yes,- then read on!
We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.
Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
At this time, Dominion Energy cannot transfer nor sponsor a work visa for this position.
This position does not offer relocation assistance.
Job Summary
Dominion Energy Ohio is looking for a Business Process Analyst/Senior to join our team in Akron, OH. There is one position available that will be filled at either the Business Process Analyst or Senior Business Process Analyst level, commensurate with the selected candidate's skills and abilities.
Business Process Analyst
This Business Process Analyst is responsible for analyzing and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for Dominion Energy and Dominion Delivery business areas. Responsibilities include but are not limited to the following:
Assist on multiple concurrent projects to identify and document the major business processes associated with the business unit;
Conduct benchmarking and best practice analysis of the business unit's processes against both industry and non-industry processes;
Identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety;
Develop business cases to support recommendations;
Monitor the progress associated with the implementation of recommended changes.
Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects.
Perform other duties as requested or assigned.
Senior Business Process Analyst
The Senior Business Process Analyst is responsible for leading analysis projects and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for Dominion Energy and Dominion Delivery business areas. Responsibilities include, but are not limited to, the following:
Provide leadership on multiple concurrent projects to identify, evaluate, prioritize, scope, and meet objectives for business processes within the entire business unit without jeopardizing reliability, availability, or safety.
Lead activities of matrixed, cross-functional project teams;
Generate sponsorship and manage customer expectations for projects;
Bring projects to closure;
Develop and communicate business cases to support recommendations;
Monitor the progress associated with the implementation of recommended changes.
Develop and effectively apply standard methodology, templates, and tools for business process improvement projects.
Perform other duties as requested or assigned.
For both levels, this role:
Develops and monitors contractor metrics for all DEO contractors.
Ensures proper contractor communication is delivered and monitors metrics.
Reviews contractor OQ items, ensuring compliance.
Monitors and reports on pipeline material items relating to capital work.
Assists in additional tasks as needed.
Required Knowledge, Skills, Abilities & Experience
Business Process Analyst
Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications)
Bachelor's Degree and 3+ years directly related experience or
Associates Degree and 5+ years of directly related experience or
High school diploma and 7+ years of directly related experience
Directly Related Experience: Strong background in Computer applications and multiple software, gas or infrastructure project experience, Construction Management, Project Management, Process development, analysis roles
Additional Knowledge, Skills, and Abilities:
Skills: Strong planning and organizational.
Knowledge: Knowledge of when to get others involved; Strong in application of business process improvement methodology, benchmarking, and change management; Strong customer service orientation.
Abilities: Ability to facilitate and/or work on multiple project teams simultaneously; Ability to exercise independent judgment and decision-making.
Preferred Qualifications:
Willingness to learn and apply new skill sets.
Ability to work independently and as a member of a team.
Ability to establish and cultivate strong working relationships within the company.
Strong verbal and written communication skills.
Strong planning and organizational skills with the ability to facilitate and/or work with multiple teams simultaneously.
Computer skills and application of software programs including Excel, SharePoint, Survey123, SAP, Microsoft Power Apps, Power BI, etc..
Excellent documentation skills.
Ability to adapt and adjust to changes in work assignments, goals, and environment.
Required Knowledge, Skills, Abilities & Experience
Senior Business Process Analyst
Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications):
Bachelor's Degree and 5+ years directly related experience or
Associates Degree and 7+ years of directly related experience or
High school diploma and 9+ years of directly related experience
Directly Related Experience: Previous experience with fully executing projects, Proficient background in Computer applications and multiple software, Gas or infrastructure project experience, Construction Management, Project Management, Process development, Analysis roles
Additional Knowledge, Skills, and Abilities:
Skills: Excellent planning and organizational skills with the ability to effectively lead and facilitate multiple project teams simultaneously. Proficiency in application of business process improvement methodology, benchmarking, and change management, Strong customer service orientation.
Abilities: Ability to quickly resolve complex problems and adjust work plans with limited supervision.
Preferred Qualifications:
Possess and apply a broad knowledge of principles, practices and procedures to carry out all aspects of the job.
Ability to handle the most complex work and all aspects of the job using wide knowledge of the field and subject matter.
Provide input in setting objectives and policy, identifying critical issues and introducing new concepts.
Make decisions independently in planning, organizing and conducting work assignments.
Provide assistance, advice and solutions to co-workers.
Decision making skills with the ability to quickly process changing information.
Ability to prepare and present the impacts along with recommendations to senior leadership.
Develop and communicate business cases to support recommendations; and, monitor the progress associated with the implementation of recommended changes.
Proficient computer skills and application of software programs including Excel, SharePoint, Survey123, SAP, Microsoft Power Apps, Power BI, etc..
Education Requirements
Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Bachelor
Fields of Study Preferred: Business, Business Administration, Finance, Engineering Management, Engineering, Construction, Construction Management, Computer Science.
Licenses, Certifications, or Quals Description
Working Conditions
Office Work Environment 76 -100%
Travel Up to 25%
Other Working Conditions
This position will be located at DEO's Springside office in Akron, Ohio.
Test Description
No Testing Required
Export Control
Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here
Dominion Energy is an equal opportunity employer and is committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status.
You can experience the excitement of our company - it's the difference between taking a job and starting a career.
Top 3 Reasons to Work at Dominion Energy
There are many reasons to work at Dominion Energy, but below are the top three employees have shared with us. Click on each of the links to learn more!
About Dominion Energy
I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter's day. I am sustainable, reliable and affordable.
I am not just any energy... I am Dominion Energy.
We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.
Join us!
Facts:
.17,000 employees
.Headquarters: Richmond, VA
.16 states in the US
.$100 billion of assets
.Nearly $35 million in charitable contributions
.100,000+ volunteer hours recorded in the community
Our Commitment to NetZero by 2050
We've cut carbon emissions from our electric generation business by approximately 46% (since 2005) and methane emissions from our natural gas business by 38% (since 2010) - By growing wind, solar, and renewable natural gas and pursuing innovative technologies, we expect to achieve net zero emissions by 2050. We've also committed to reducing the emissions of our suppliers and customers - so we can all move forward together.
Nearest Major Market: Akron
Nearest Secondary Market: Cleveland
Job Segment: Business Process, Pipeline, Testing, Sharepoint, Developer, Management, Energy, Technology
