Job Description:
Introduction
At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.
Summary
The Driver Services Coordinator (DSC) is responsible for providing and maintaining appropriate documentation which includes driver sign-in, order verification. Will assist the Shipping Lead as needed with printing pick tickets, printing bill of ladings, and depletion of orders. The DSC is responsible for traffic flow throughout the facility and working with Supply Chain personnel to make sure all trucks are processed safely and efficiently. The DSC will also be tasked with actively managing the drivers' experience while at the Plant to ensure GAF is driver-centric. The DSC could have additional responsibilities as assigned by the Supervisor.
Essential Duties :
Carrier Compliance and Driver Experience
Greeting the drivers with a cordial and positive attitude during the sign in and sign out process.
Communicate with the Transportation Planner regarding no shows and reschedule as necessary.
Process in and out the Raw Material trucks following site procedures.
Obtain Trucking Company Name, equipment weights, equipment type, trailer number. Provide/Confirm with the driver any information or site instructions specific to their load, i.e. appointment time, required equipment (tarps, V-boards), and preparing their vehicle for loading/unloading.
Be able to recognize and ensure (through communicating with Loaders) special customer load requirements are followed.
Actively manage the truck flow on property and direct the carriers to the appropriate loading/unloading areas to maximize loading efficiency and minimize drivers' time on-premise.
Monitor and manage time on property to ensure load times are not excessive. Address excessive wait times with the shipping supervisor and use site knowledge to manage load times.
Assist the Transportation Planner with planning and executing driver activities and giveaways throughout the year so as to show GAF's appreciation and create a positive experience for the driver.
Confirm that all outbound/inbound finished goods have been scheduled in CarrierPoint as required. Ensure that all carrier arrivals and departures are recorded and maintained in WMS.
Using the WMS and or Carrier Point, gate in all arriving carriers, confirm the appointment and the load they are picking up/delivering.
Ensure that all paperwork is signed and completed as required by GAF policy, the driver will be provided with their copies of the paperwork, and the order is gated out and depleted using WMS.
Confirm that all appointments for the day in CarrierPoint have been closed out or moved/rescheduled as necessary.
Phone Coverage
Answer the general phone line and provide assistance or direct the call as necessary.
DSC will be expected to answer all general questions in regards to scheduling appointments and directions to the plant.
The DSC will also assist in making appointments via Carrier Point with both Contract Carriers and CPU's.
Warehouse Flow and Control
The DSC will respond to requests in locating alternate locations for put away or picking as may be appropriate for the load.
The DSC will communicate any discrepancies with the Logistics & Transportation Supervisor or Shipping Supervisor or Lead to resolve.
Direct visitors to the appropriate location and radio the appropriate GAF contact.
Take on special projects within the department to support and drive shipping goals and initiatives.
Respond to information requests from GAF/Siplast Customer Care as needed.
Physical Demands
Must meet physical requirements to work in confined spaces as required by OSHA
Must be able to lift 30 pounds
Must be able to climb ladders and stairs
Must be able to work standing
Visual acuity to read documents, computer screens, etc.
Manual dexterity to operate equipment, computer entry, etc.
Must have the ability to work in a plant/warehouse environment (including high/low temperatures, dust, humidity, etc.)
Under this Roof, We Require:
High school diploma or GED equivalent
1 + years of related experience in high volume manufacturing, distribution, production planning and/or transportation environment
How We Protect What Matters Most
We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
Our Family-Building benefits support the many different journeys to fertility and parenthood.
Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence.
Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.
GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.
We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
Privacy Policy (https://www.gaf.com/en-us/about-us/privacy-and-legal/privacy-policy) CA Privacy Applicant Notice (https://www.gaf.com/en-us/about-us/privacy-and-legal/applicant-privacy-notice)
With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.
Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital's roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.
GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most.
