Customer Care Representative
Customer Service - Call Center Sunset Hills, Missouri Belleville, Illinois Fenton, Missouri
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Description
Answer the call to deliver service that amazes. Be a wizard.
Your attention to detail and desire to deliver exceptional customer service are part of who you are. You just need the right opportunity with a company that offers excellent compensation and benefits and a great team environment. Consider joining Dent Wizard as a Customer Claims Representative at our Maryland Heights, Missouri call center.
You'll support customers of Evolution, our vehicle protection plan, answering their inquiries and scheduling claims, service and sales appointments. We are looking for someone who can follow our procedures, coordinate our efforts and help us continue to improve processes to become more effective. We're a team and we seek people with a positive attitude and the ability to support and assist others when required.
The Dent Wizard Difference
. Excellent salary and benefits , including medical, dental, vision, 401(k), paid vacation, tuition reimbursement and more
. Great variety and the opportunity to learn new things each day
. Freedom to make your own decisions based on our established procedures
. Excellent training to help you feel more comfortable and confident
. Great schedules with various slots and a 6:30pm closing time
. Friendly team-focused culture , with a casual vibe and supportive leaders
. Stable employment with one of 2019's Top Places to Work (St. Louis Post-Dispatch)
. Potential for growth into other responsibilities at our call center or across the company
What You Need to Succeed
. Customer service experience and/or claims background required; college degree a plus
. Excellent communication skills and strong ability to interact with customers via phone and email
. Experience using Salesforce and MS Office (Outlook, Excel, Word)
. Ability to prioritize competing responsibilities according to urgency and importance
. Desire to work as part of a team and provide back-up support when required
. Ability to work between 10:00 am and 6:30 pm
. Flexibility to work two Saturdays a month when requested
The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting base salary is expected to be between $38,000 and $41,000 annually. The total compensation package may also include commission or bonus. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).
About Dent Wizard
Dent Wizard is the nation's undisputed leader in automotive reconditioning services and vehicle protection products - and our success is the result of the great people who serve our customers. We're stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve.
Apply Now!
