Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Product Manager, Technical is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity.
What you'll do in your role.
The experience you'll bring.
Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining, and communicating product vision and roadmap.
Identifies target customer(s) for existing or future products, and designs and drives end user product research.
Partners with business, internal/external stakeholders, and Leadership to understand current customer experiences, identifies areas of opportunity
Works with stakeholders and follows enterprise process to secure and maintain product funding.
Owns product feature set and positioning strategies to improve customer experience, and drive or support growth.
Dedicate time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.
Creates an environment and culture where the team is immersed in customer's first mindset.
Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest-level complexity products with multiple transactions and touchpoints across many teams. This work may include the creation of prototypes.
Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 9+ Agile / Scrum / Sprint teams, often with dependencies on other internal and external teams.
Scopes and ensures alignment on the prioritization of activities based on business and customer impact.
Collaborates with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into roadmap.
Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
The experience you'll bring.
Minimum 4+ Years of relevant Product Management experience in an agile software product development environment.
3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment.
Demonstrates good business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills.
Good understanding of customer experience.
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences.
Experience with Agile backlog/project management tools.
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
Experience in delivering large and complex business/technology initiatives.
Proven ability to effectively and efficiently communicate with technical and non-technical audiences while employing a high degree of collaboration and influence.
Minimum 4+ Years of relevant Product Management experience in an agile software product development environment.
Demonstrates good business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills.
Good understanding of customer experience.
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
Mastery of requirements elicitation and writing skills including the ability to write concisely and clearly for different audiences.
Experience with Agile backlog/project management tools.
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
Experience in delivering large and complex business/technology initiatives.
Proven ability to effectively and efficiently communicate with technical and non-technical audiences while employing a high degree of collaboration and influence.
Bachelors Degree Computer Science, Engineering, IT or equialent experience
Position details
Req ID: 192139BR
Department: Information Technology
Travel Required: No
