Job Description:
We have an exciting opportunity for you to join Essentia Health as a Patient Scheduler at our new Miller Hill Ambulatory Surgery Center! Become part of Essentia's accomplished team where our mission guides us every day: We are called to make a healthy difference in people's lives. This calling resonates deeply for our caregivers and our colleagues working behind the scenes, who all bring high-quality, compassionate care to the patients we are privileged to serve. This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician's order, and provides patients with cost estimates and itineraries for upcoming appointments. Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed. Key Responsibilities: -Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients. -Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility. -Coordinates the scheduling of services for patients including ancillary and procedure scheduling. -Handles incoming calls, follow-up and referral work queues, ticket scheduling. -Proficiently and accurately enters data into the permanent electronic health record while talking with patients. -Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.
Education Qualifications:
Required Qualifications:
Completes designated HBI courses within one year of hire .
Previous schedule or Registration experience is preferred.
Licensure/Certification Qualifications:
Come work with us!
Be a part of an organization that invests in you. We are actively reviewing applications for our Patient Scheduler openings. Submit your application today!
FTE
1
Shift Rotation
Day Rotation (United States of America)
Shift Start Time
Days
Shift End Time
Days
Weekends
No
Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
Essentia Health EEO:
Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity (EEO) at Essentia
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
